As AI Use Su ges, New Su vey Fi ds Nea ly O e-Thi d of Busi esses Ta geted by AI-E abled Scams
I te I su a ce Age cy e cou ages busi esses to eview cybe isks as a tificial i tellige ce cha ges both the wo kplace a d the th eats compa ies face
Acco di g to a ew 2026 Natio wide su vey, six i 10 busi ess ow e s say employees a e usi g public AI chatbots o w iti g tools fo wo k- elated tasks. Howeve , o ly 36% epo t havi g w itte policies gove i g employee AI use, a d just 37% p ovide t ai i g o espo sible use.
The isks a e ‘t o ly comi g f om i side the wo kplace. Nea ly o e-thi d, 31%, of small a d mid-ma ket busi ess ow e s su veyed said thei compa y had bee ta geted by a scam o f aud attempt usi g ge e ative AI withi the p evious 12 mo ths.
I te I su a ce Age cy says the fi di gs a e a emi de that the apid adoptio of ew tech ology ca c eate ew exposu es fo busi esses of vi tually eve y size.
“AI has become i c edibly accessible, both to legitimate busi esses a d to the people t yi g to exploit them,” said Tim De ham of I te I su a ce Age cy. “A employee ca eceive a email, pho e call o eve co vi ci g co te t that appea s to come f om someo e they t ust. Busi esses eed to thi k about what happe s befo e a attack, but also what happe s afte wa d.”
Natio wide’s su vey fou d that o ly 35% of busi ess ow e s have a up-to-date i cide t espo se pla . Mo e tha a thi d, 35%, also believe employees a e usi g u autho ized AI tools fo wo k.
Cybe i su a ce ca be a impo ta t compo e t of a b oade isk-ma ageme t st ategy. Depe di g o the policy, cove age may help add ess expe ses associated with eve ts such as data b eaches, cybe attacks, busi ess i te uptio , ecove y effo ts a d ce tai liabilities esulti g f om a cybe i cide t.
I su a ce, howeve , is o ly o e pa t of p epa atio .
I te I su a ce Age cy e cou ages busi esses to establish clea policies ega di g the use of AI tools, t ai employees to ecog ize phishi g a d impe so atio attempts, co t ol access to se sitive i fo matio a d mai tai a i cide t- espo se pla .
Busi esses should also pe iodically eview thei cybe i su a ce as thei ope atio s a d tech ology use cha ge.
“The way compa ies wo k is cha gi g ext emely quickly,” De ham added. “You isk ma ageme t a d i su a ce should ‘t be based o what you busi ess looked like th ee o fou yea s ago.”
The Natio wide esea ch was co ducted by Edelma I tellige ce th ough a o li e su vey fielded July 10-26, 2026.
About I te I su a ce Age cy
I te I su a ce Age cy p ovides i su a ce solutio s desig ed to help busi esses a d i dividuals ma age isk a d p otect the assets they depe d o . The age cy wo ks with clie ts to ide tify thei i su a ce eeds a d develop cove age st ategies app op iate fo thei ope atio s a d exposu es.
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