NEW YORK, Aug. 03, 2026 (GLOBE NEWSWIRE) — Sweed, The Dispe sa y Ope ati g System, today lau ches Sma t Su veys, a ew tool e ha ced with AI-powe ed i sights a d automated with Google Review i vitatio s. Sweed Sma t Su veys allows dispe sa ies to build a complete custome pulse e gi e a d stop elyi g o scatte ed feedback ac oss disco ected tools. With meticulously selected p e-built templates, st eamli ed automatio s, a d sma t AI algo ithms, ca abis busi esses ca ow effo tlessly u va iable su veys, ta get a y specific custome g oup, a d tu ha d-to-access p oduct a d ope atio al feedback i to busi ess-imp ovi g actio s.
The update also allows i viti g pa ticipa ts to leave a Google eview, imp ovi g SEO a d boosti g local visibility. Sma t Su veys a e available withi the Sweed Dispe sa y Ope ati g System effective immediately.
Sweed u de sta ds that U.S. ca abis etaile s ope ate i o e of the most challe gi g etail secto s i the cou t y, with heavy est ictio s o social media a d limited ma keti g cha els, maki g custome eviews o e of the most powe ful fo ms of ma keti g fo a ca abis dispe sa y. Sma t Su veys gives ca abis etaile s a way to amplify thei biggest fa s, which, whe pai ed with a Google Review i vitatio , mea s o e satisfied custome ca become a public advocate fo the b a d. Sma t Su veys also immediately su faces u happy feedback to ope ato s, givi g etaile s the cha ce to make thi gs ight quickly a d effectively. Fo custome s who simply stop comi g back, Sma t Su veys eveals what we t w o g, tu i g what used to be sile ce i to i sight.
“Whe we ask ca abis etail ope ato s about what’s most impo ta t to them, they co siste tly tell us that epeat custome s a d a st o ge eputatio a e at the top of thei list,” said Rocco Del P io e, Co-Fou de a d P eside t at Sweed. “We k ow that collecti g clie t feedback a d d ivi g custome s to leave Google Reviews is somethi g ope ato s wa t to do, but do ’t ecessa ily k ow how to, do ’t have the time to, o st uggle with depe de ce o scatte ed tools. We’ve liste ed to those eeds a d c eated Sma t Su veys. Eve y piece of feedback becomes a clea ext step, eve y custome becomes a public advocate, a d eve y u satisfied clie t gets a cha ce to be hea d befo e they walk away. That’s the i tellige ce of the platfo m, wo ki g quietly i the backg ou d.”
The ew Sma t Su veys f om Sweed elimi ates the passive app oach to secu i g valuable Google Reviews a d eplaces it with a automated, actio -o ie ted, AI-powe ed system. Google Reviews have become a c itical compo e t to SEO a d b a d eputatio fo ca abis etaile s. Still, the p ocess of secu i g those eviews f om existi g custome s has t aditio ally bee ha dled by easily missed ca ds o poste s aski g custome s to leave a eview. Sweed has solved this issue fo etaile s by combi i g o e-click lau ch su veys that help busi esses collect feedback, u cove actio able i sights, a d tu happy custome s i to loyal advocates i sta tly.
Sma t Su veys e ables quick p ocessi g of su vey espo ses a d elimi ates ma ual wo k with Sweed AI. The system helps etaile s u de sta d custome se time t, ide tify key themes, summa ize feedback, highlight suppo ti g custome quotes, a d ecomme d the ext actio s to imp ove the custome expe ie ce. The co e busi ess d ive of the featu e i cludes eady-to-use su vey templates cove i g the most commo su vey use cases fo ca abis etail, maki g it easy to lau ch custome feedback campaig s i just a few clicks.
Sweed Sma t Su veys with Google Reviews a e ow available to ew a d existi g custome s begi i g today. Fo mo e i fo matio , visit: https://www.sweedpos.com/custome -satisfactio -su vey
Sweed is the AI-powe ed Dispe sa y Ope ati g System (DOS) built fo ca abis etaile s who efuse to settle, f om POS & Payme ts to I ve to y, eComme ce, Delive y, A alytics, a d Ma keti g & Loyalty. Sweed u ifies eve y pa t of you ope atio i to a si gle i tellige t platfo m. We do ‘t just follow the ma ket. We set the pace. Fo mo e i fo matio , visit https://sweedpos.com/.
