Lakeside eceives the highest possible sco es i 19 c ite ia, i cludi g P oactive Remediatio , Visio a d Adoptio
BOSTON, Oct. 28, 2026 (GLOBE NEWSWIRE) — Lakeside Softwa e, develope of SysT ack, the digital employee expe ie ce (DEX) e gi ee i g platfo m, was amo g the select compa ies that Fo este i vited to pa ticipate i its Q4 2026 Fo este Wave™ evaluatio , “The Fo este Wave™: Digital Employee Expe ie ce Ma ageme t Solutio s, Q4 2026.” I this evaluatio , Lakeside was cited as a Leade i Digital Employee Expe ie ce Ma ageme t Solutio s.
The epo t evaluated 10 DEX p ovide s ac oss 38 c ite ia. Lakeside eceived the highest possible sco es i 19 c ite ia, i cludi g 14 c ite ia withi the Cu e t offe i g catego y:
- Data collectio a d cove age
- Data que yi g, ma ageme t, a d ete tio
- I teg atio s a d APIs
- P oactive emediatio
- I tellige t se vice automatio
- C oss-fu ctio al expe ie ce ope atio s
- E dpoi t expe ie ce telemet y
- Applicatio expe ie ce mo ito i g
- Sy thetic mo ito i g
- Expe ie ce co elatio
- Pe so a modeli g
- Root cause diag osis
- Remediatio automatio
- Complia ce validatio
Lakeside also eceived the highest possible sco es i five c ite ia withi the St ategy catego y:
- Visio
- Pa t e ecosystem
- Adoptio
- P ici g flexibility a d t a spa e cy
- Suppo ti g se vices a d offe i gs
I the epo t, Fo este states, “Lakeside’s diffe e tiated visio ce te s o site eliability e gi ee i g (SRE) p i ciples to make the digital wo kspace measu able, esilie t, a d gove ed by se vice-level objectives.”
“I’ve spe t almost 30 yea s wo ki g alo gside the people who keep employees’ devices u i g, a d they’ve always k ow the expe ie ce dese ved the same discipli e as the data ce te ,” said Mike Schumache , CEO, Lakeside Softwa e. “We built SysT ack Reliability E gi ee i g to give them that discipli e, a d we believe this ecog itio matte s because it tells those teams thei wo k belo gs i the same co ve satio as the est of IT.”
The ecog itio caps a yea i which Lakeside was amed a Leade i the 2026 Ga t e ® Magic Quad a t™ fo Digital Employee Expe ie ce Ma ageme t Tools, a d a Leade i two catego ies of ISG’s P ovide Le s™ Evaluatio s fo Digital Employee Expe ie ce a d AI-E abled E d-Use Computi g Solutio s 2026. I Ju e, the compa y lau ched SysT ack Reliability E gi ee i g, which b i gs site eliability e gi ee i g to e d-use computi g. At its ce te is the SysT ack Expe ie ce I dex, which lets o ga izatio s defi e what good pe fo ma ce looks like fo thei ow e vi o me t, the measu e the employee expe ie ce agai st it a d t ack imp oveme t ove time.
To ead The Fo este Wave™: Digital Employee Expe ie ce Ma ageme t Solutio s, Q4 2026, visit he e.
Lakeside Softwa e is pio ee i g the futu e of digital employee expe ie ce (DEX) with the i dust y’s fi st eliability e gi ee i g model fo e d-use computi g. Lakeside’s SysT ack platfo m t a sfo ms high- esolutio , fi st-pa ty telemet y i to i sights a d automated esolutio s fo p oactive IT ope atio s a d auto omous suppo t—empowe i g e te p ises to educe dow time a d delive exceptio al digital expe ie ces ac oss employee e dpoi ts, mobile devices, a d OT. T usted by hu d eds of global e te p ises a d se vice p ovide s, SysT ack scales to estates with ove o e millio physical a d vi tual wo kspaces, educi g IT costs, p eve ti g failu es, a d d ivi g sma te decisio s th ough u pa alleled visibility. Lakeside has a ea ly 30-yea he itage i e te p ise IT softwa e a d was amed o e of TIME’s Ame ica’s Top Wo kTech Compa ies of 2026. Lea mo e at www.lakesidesoftwa e.com.
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