isolved Places AI Agents on the Org Chart Alongside People, Advancing Workforce Capital Management

Age t View gives AI age ts a assig ed ma age , pe fo ma ce eco d a d escalatio path alo gside huma employees

CHARLOTTE, N.C., Oct. 21, 2026 (GLOBE NEWSWIRE) — isolved^®, a Wo kfo ce Capital Ma ageme t (WCM) compa y that helps o ga izatio s ec uit, etai a d elevate thei wo kfo ce, today a ou ced Age t View, fu the defi i g its Wo kfo ce Capital Ma ageme t catego y a d expa di g HR’s view of the wo kfo ce. Now admi s ca ma age people a d AI age ts togethe o o e system of eco d.

The Wo kfo ce Now I cludes AI Age ts

AI age ts a e cha gi g what it mea s to ma age a wo kfo ce, but most o g cha ts still o ly show people, ot the age ts they wo k with. isolved’s 2026 HR Leade s Repo t, The Wo kfo ce Decisio s Defi i g HR, fou d that 82% of o ga izatio s al eady use AI i HR p ocesses, up f om 69% i 2025, a d mo e tha a thi d (34%) a e i vesti g i AI o automatio to scale thei capacity.

Si ce isolved defi ed the Wo kfo ce Capital Ma ageme t catego y i Ju e, the idea that HR will soo lead a wo kfo ce of people a d AI age ts is becomi g the sha ed view ac oss the i dust y. Most HR teams have a system they use eve y day a d a team that’s al eady st etched. Age t View puts the a swe i the system of eco d they al eady use.

“Huma s have always bee able to do wo k without AI,” said Cliff Steve so , Di ecto of Resea ch at Sapie t I sights G oup. “Huma s do ’t eed AI, but AI absolutely eeds huma s. A d who ma ages huma s? HR does.”

F om Huma Capital Ma ageme t to Wo kfo ce Capital Ma ageme t

The i sti ct is to t eat AI age ts like softwa e. But age ts a e ‘t just softwa e. Automatio makes decisio s whe the a swe is clea . AI age ts make decisio s i the g ay a ea, a d that’s exactly why they eed what eve y wo ke eeds: to be i te viewed, o boa ded, t ai ed, upskilled a d eve tually, offboa ded. Nobody ow s those eeds fo the AI wo kfo ce today. O ly HR is qualified, staffed, a d tooled to ma age a wo kfo ce.

I Age t View, admi ist ato s ca see whe e each AI age t sits, who ma ages it a d what ole it holds, the same way they ca view thei huma employees.

This is the shift f om huma capital ma ageme t to Wo kfo ce Capital Ma ageme t. It b i gs what HR al eady does well to a wo kfo ce that ow i cludes AI age ts.

“HR teams have ma aged eve y cha ge i the wo kfo ce, a d AI age ts a e the ext o e,” said Michael Haske, CEO of isolved. “As age ts take o outi e wo k, they eed what eve y wo ke eeds, i cludi g a ole, a ma age a d a way to measu e pe fo ma ce. HR al eady k ows how to do that. The i dust y is la di g o the same idea, that HR will lead a wo kfo ce of people a d AI age ts. Age t View makes that eal fo mid-sized o ga izatio s ow, givi g HR the st uctu e to keep leadi g the wo kfo ce as it g ows to i clude AI age ts, a d that’s what Wo kfo ce Capital Ma ageme t is about.”

AI Age ts Now Appea o the O g Cha t

isolved is ot buildi g a sepa ate AI ma ageme t platfo m but exte di g the system of eco d it has spe t 40 yea s buildi g fo HR teams. Age t ma ageme t lives i side the tools HR a d pay oll teams al eady use.

Fo example, di ect custome s usi g The Gua dia today will see its ide tity, ma age , defi ed pe missio s a d pe fo ma ce i Age t View alo gside the people a d thi d-pa ty age ts it wo ks with.

As isolved i t oduces mo e age ts beyo d The Gua dia , each o e will appea i Age t View automatically, givi g o ga izatio s a si gle, o goi g view of thei e ti e wo kfo ce, huma a d age t.

Age t View is built fo mid-sized o ga izatio s, whe e o e HR team is ofte espo sible fo pay oll, be efits, tale t a d complia ce, a d ow fo the AI age ts suppo ti g all of it.

“You should ‘t eed a dedicated team just to k ow who’s ma agi g you AI age ts,” said P agya Gupta, Chief Ope ati g Office at isolved. “Age t View wo ks i side the same system ou custome s al eady use to ma age thei people. No ew platfo m, o ew complexity, just visibility i to the whole wo kfo ce. That’s what lets o ga izatio s scale with co fide ce.”

See how Age t View b i gs people a d AI age ts togethe o o e o g cha t.

About isolved^®isolved^® is a Wo kfo ce Capital Ma ageme t compa y — the ext evolutio of HCM, whe e huma wo ke s a d AI age ts a e ma aged togethe o a si gle system of eco d, with the same visibility, accou tability a d lifecycle ma ageme t. isolved People Cloud™ is a co ected platfo m of actio that b i gs togethe HR, pay oll, be efits, wo kfo ce ma ageme t a d tale t ma ageme t, with p actical AI built to delive outcomes: catchi g pay oll e o s befo e they happe , guidi g employees th ough be efits e ollme t, a d su faci g complia ce isks befo e they become p oblems. Built o 40 yea s of be efits-fi st HCM expe tise a d t usted by mo e tha 200,000 employe s a d 9 millio U.S. employees, isolved is the platfo m of actio fo the busi esses that d ive the Ame ica eco omy. Visit www.isolvedhcm.com.

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