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Built o Cue a d Co ducto , I te act MCP co ects existi g AI i f ast uctu e to wo kplace k owledge a d actio s ac oss 26 a eas of the e te p ise i t a et

NEW YORK a d MANCHESTER, U ited Ki gdom, Oct. 26, 2026 (GLOBE NEWSWIRE) — I te act Softwa e, a AI- ative employee expe ie ce a d e te p ise i t a et platfo m p ovide , today a ou ced I te act MCP, b i gi g 700 i t a et capabilities i to compatible e te p ise AI assista ts a d age ts.

I te act MCP is a Model Co text P otocol se ve that co ects app oved AI assista ts with I te act’s wo kplace k owledge a d tools. It e ables employees to wo k with i t a et co te t, commu icatio s a d a alytics th ough AI e vi o me ts i cludi g Claude, ChatGPT, Mic osoft 365 Copilot a d Gemi i E te p ise, usi g thei existi g pe missio s.

Fo e te p ises i vesti g i AI i f ast uctu e, the b eadth of those capabilities dete mi es how much wo k assista ts ca suppo t. I te act MCP cove s 26 a eas of the i t a et, f om co te t a d commu icatio s to commu ities a d a alytics, givi g autho ized use s the ability to sea ch, ead, c eate, edit a d act th ough the same checked tools that powe Cue a d Co ducto . Available actio s depe d o the assista t, co figu atio a d the use ’s existi g access.

The a ou ceme t add esses a p actical questio fo e te p ise AI buye s: what ca a assista t actually do with the systems employees depe d o ? Co ecti g a assista t to a i t a et gives it access to a defi ed set of tools as well as i fo matio , allowi g suppo ted tasks to move fo wa d f om the co ve satio .

“E te p ise AI becomes mo e useful whe it ca wo k with the k owledge a d tools a busi ess depe ds o ,” said Tom Walte s, VP of P oduct at I te act Softwa e. “With I te act MCP, app oved assista ts ca help people fi d a swe s, update co te t a d act ac oss the i t a et usi g the same tools that powe Cue a d Co ducto . Employees gai mo e ways to get wo k do e, while o ga izatio s etai co t ol ove access a d cha ges.”

Wo kplace k owledge a d actio s i existi g AI toolsFo commu icatio s, HR a d IT teams, the value lies i co ecti g questio s with wo k that ca be completed th ough app oved tools. I te act MCP exposes platfo m capabilities th ough a co siste t i te face, so o ga izatio s ca evaluate what a age t is allowed to do as well as which i fo matio it ca et ieve.

Fo example, a questio about accepti g a supplie gift ca be a swe ed f om the eleva t policy, with a li k employees ca check. A commu icatio s team wo ki g o a pa e tal leave update ca p epa e a page a d evise app oved wo di g. A platfo m ow e eviewi g e gageme t ca compa e audie ces a d ide tify whe e mo e i vestigatio is eeded. Each task emai s subject to the access held by the employee equesti g it.

The co ectio also wo ks i the othe di ectio . Co ducto ca each suppo ted MCP-e abled wo kplace systems, i cludi g Wo kday a d SAP, b i gi g co ected se vices i to I te act. This gives o ga izatio s a way to co ect thei i t a et with the assista ts a d systems they al eady use.

Built o Cue a d Co ducto Cue p ovides a pe so alized employee expe ie ce, helpi g people fi d i fo matio , u de sta d p io ities a d take autho ized ext steps. Co ducto suppo ts the commu icatio s, HR a d IT teams ma agi g that expe ie ce, t a slati g goals i to coo di ated wo k with huma eview. I te act MCP makes the u de lyi g p oduct capabilities available to compatible exte al assista ts a d age ts.

This sha ed fou datio mea s o ga izatio s ca choose whe e employees begi a task while etai i g the platfo m capabilities behi d it. The employee may sta t i I te act o i a app oved assista t; thei ide tity, pe missio s a d the ules gove i g the equested actio emai ce t al to how the wo k p oceeds.

E te p ise co t ols ac oss AI i te actio sEve y equest u s as the sig ed-i employee. Admi ist ato s decide which tools a e e abled, a d cha ges pass th ough I te act’s validatio , ve sio histo y a d att ibutio . O ga izatio s ca exte d access to app oved assista ts while etai i g co t ol of i t a et i fo matio a d actio s.

AvailabilityFull availability of I te act MCP is pla ed fo late i 2026, with ea lie access available to custome s who a e eady. It comes with Cue o Co ducto without a sepa ate co ecto fee. Access depe ds o p ovide subsc iptio s, co figu atio a d employee oles; ChatGPT w ite actio s a e cu e tly i beta.

Lea mo e: I t oduci g I te act MCP

About I te act Softwa eI te act Softwa e is a AI- ative employee expe ie ce a d e te p ise i t a et platfo m fo i te al commu icatio s, employee e gageme t a d wo kplace k owledge. It b i gs compa y ews, t usted i fo matio a d wo kplace tools togethe i a pe so alized expe ie ce fo office, f o tli e a d dist ibuted employees. Mo e tha 1,500 o ga izatio s wo ldwide, i cludi g Levi’s, Domi o’s, Teva Pha maceuticals a d Subway, use I te act. Fo mo e i fo matio , visit i te actsoftwa e.com.

Media co tact: Emma Joh so | p ess@i te actsoftwa e.com

A photo accompa yi g this a ou ceme t is available at https://www.globe ewswi e.com/NewsRoom/Attachme tNg/3c75acc3-8500-4c55-984c-5a7569e251f9