SANTA CLARA, Calif., Ju e 30, 2026 (GLOBE NEWSWIRE) — Ushu today a ou ced that it has bee listed as a Rep ese tative P ovide i the Ga t e epo t, I ovatio I sight: No-Code Age t Builde s Imp ove Efficie cy fo U.S. Healthca e Paye s, published Ma ch 17, 2026. The epo t exami es how o-code age t builde (NCAB) tools ca help U.S. healthca e paye s imp ove ope atio al efficie cy ac oss se vice a d admi ist ative wo kflows. Acco di g to Ga t e , “No-code AI age t builde tools ca t a sfo m ope atio al efficie cy fo U.S. healthca e paye s.” The epo t fu the states, “By 2028, 70% of paye s will add ess wo kflow, data a d se vice automatio usi g NCABs optimizi g se vice a d admi ist ative wo kflows a d educi g ma ual wo kloads by 50%.”
The u ge cy fo health pla s is u mistakable. Paye s a e ma agi g mo e complex membe a d p ovide i te actio s while faci g isi g admi ist ative costs a d tighte i g complia ce equi eme ts. The Ga t e epo t discusses paye use cases fo o-code age t builde s i cludi g p io autho izatio s, membe e ollme t a d o boa di g, p ovide di ecto y updates, appeals a d g ieva ces, eligibility ve ificatio , p ovide a d membe se vice equests, egulato y epo ti g, a d p ocess docume tatio .
Ushu ‘s o-code age t builde capabilities a e i teg al to the b oade platfo m that u ifies membe -faci g e gageme t, wo kflow o chest atio a d back-office automatio i o e e vi o me t. They get a si gle platfo m whe e age ts ca be deployed, mo ito ed a d efi ed without w iti g code, a d whe e eve y i te actio is logged, auditable a d complia t by desig .
“Health pla s have u e ough pilots. The questio ow is ot whethe to use age tic AI; it is whethe the AI you deploy ca be t usted at scale. We believe paye s that move fi st with auditable AI i f ast uctu e ca c eate a st uctu al adva tage i cost, membe expe ie ce a d complia ce. Ushu exists to make that mome t happe , ot someday, but ow,” said Simha Sadasiva, CEO a d Co-fou de of Ushu .
What sepa ates eal-wo ld paye wo kflows f om simple chatbot i te actio s is thei complexity a d co ti uity. A membe may sta t with a eligibility questio , equest a ID ca d, ask about be efits a d eed to upload docume tatio befo e the i te actio is complete. Ushu suppo ts that full jou ey ac oss SMS, email, voice, chat a d web i a si gle pe siste t th ead. Membe s a d p ovide s pick up whe e they left off athe tha sta ti g ove each time they switch cha els o etu to a task.
Health pla s ca also defi e clea limits o what thei AI age ts a e allowed to do. Ushu lets o ga izatio s set the ules: which data age ts ca access, whe they must ha d off to a pe so a d how each i te actio is mo ito ed. Audit logs, easo i g t aces, secu e PHI a d PII ha dli g a d egulato – eady co ve satio eco ds give complia ce a d ope atio s teams the visibility they eed to expa d AI use with co fide ce.
Deployme t is desig ed to be p actical. Health pla s ca sta t with a si gle wo kflow whe e the ROI is clea , such as health isk assessme ts o p io autho izatio commu icatio s, the expa d f om the e. Fo o ga izatio s eady to move faste , Ushu ca se ve as a e te p ise-wide platfo m f om the sta t, co ecti g wo k ac oss teams a d systems with ce t alized ove sight.
I Ushu ’s view, the epo t u de sco es a b oade shift f om AI expe ime tatio towa d gove ed AI i f ast uctu e fo healthca e paye ope atio s.
To dow load a complime ta y copy of the Ga t e epo t, visit https://ushu .ai/a alysts/ o-code-age t-builde s-imp ove-efficie cy-fo -us-healthca e-paye s.
Ga t e , I ovatio I sight: No-Code Age t Builde s Imp ove Efficie cy fo U.S. Healthca e Paye s, Co ie Salgy, Austy Euba k, Ama da Dall’Occhio, 17 Ma ch 2026.
Ga t e does ot e do se a y ve do , p oduct o se vice depicted i its esea ch publicatio s, a d does ot advise tech ology use s to select o ly those ve do s with the highest ati gs o othe desig atio . Ga t e esea ch publicatio s co sist of the opi io s of Ga t e ‘s esea ch o ga izatio a d should ot be co st ued as stateme ts of fact. Ga t e disclaims all wa a ties, exp essed o implied, with espect to this esea ch, i cludi g a y wa a ties of me cha tability o fit ess fo a pa ticula pu pose.
GARTNER is a egiste ed t adema k a d se vice ma k of Ga t e , I c. a d/o its affiliates i the U.S. a d i te atio ally a d is used he ei with pe missio . All ights ese ved.
Ushu is a age tic CX platfo m built fo healthca e paye s a d othe egulated i dust ies. Ushu AI age ts automate i bou d a d outbou d e gageme t ac oss text, email, voice a d chat, e abli g membe s a d p ovide s to sta t, avigate a d complete complex equests without ha doffs, callbacks o loss of co text. Built fo o ga izatio s with st ict equi eme ts fo p ivacy, secu ity, complia ce a d auditability, Ushu is deployed at e te p ise scale with health pla s ac oss the U ited States.
Media Co tact:
Aliso Ly e, VP of Ma keti g, Ushu
i fo@ushu .com
