Al eady live with Nextech p actices, EliseAI’s voice age t will expa d th ough co-developed i teg atio s, deepe APIs, a d joi t suppo t
NEW YORK, Oct. 09, 2026 (GLOBE NEWSWIRE) — EliseAI, which builds AI automatio fo patie t e gageme t, has bee amed a co-developme t pa t e fo patie t access by Nextech, a p ovide of EHR a d p actice ma ageme t softwa e fo ophthalmology, de matology, o thopedics, a d othe specialties. EliseAI’s voice age ts al eady fully ha dle patie t calls fo p actices o Nextech, a d EliseAI was selected fo the st e gth of that tech ology i specialty ca e. The pa t e ship takes the wo k fu the . The compa ies a e co-developi g deepe API i teg atio s a d alig i g impleme tatio , custome success, a d suppo t, so p actices ca cut o-shows a d aba do ed calls a d give staff mo e time fo patie t ca e.
EliseAI has built a age tic platfo m that follows each patie t th ough thei e ti e ca e jou ey, athe tha a set of disco ected tools that each ha dle a si gle task. The platfo m suppo ts eve y step, f om the fi st efe al th ough scheduli g, i take fo ms, be efits ve ificatio , a d payme t to the follow-up that keeps ca e o t ack.
EliseAI’s voice age ts a swe eve y call, at a y hou , i the patie t’s p efe ed la guage ac oss 30+ la guages. Readi g a d w iti g di ectly i to the p actice’s Nextech system, they schedule, eschedule, a d ca cel appoi tme ts, a swe commo questio s, a d escalate to staff whe eeded. The same age t calls a d texts patie ts fo ecall, emi de s, a d follow-up. It ca ies the histo y of eve y p io co ve satio , so patie ts eve epeat themselves, a d it follows each p ovide ’s scheduli g p otocols.
“Patie ts judge a p actice by whethe someo e picks up the pho e. They also otice whe a p actice eaches out at the ight mome t,” said Mi a So g, co-fou de a d CEO of EliseAI. “Ou age ts hold mo e tha 20 millio co ve satio s eve y mo th a d cu e tly suppo t thousa ds of p ovide s. That volume is why we ha dle the complexity of healthca e calls bette tha a yo e, whethe it’s a glaucoma patie t o a multi-visit mo ito i g schedule o a post-op cata act patie t with u ge t symptoms. Pa t e i g with Nextech b i gs that to the specialty p actices that al eady t ust Nextech to u thei busi ess.”
Nextech p actices will access EliseAI th ough thei existi g Nextech elatio ship, with st eamli ed o boa di g a d a si gle poi t of co tact. The compa ies a e co-developi g a joi t i teg atio built o e ha ced APIs a d have alig ed impleme tatio , custome success, a d suppo t.
“Ou custome s wa t to g ow access a d educe f o t-desk bu de without addi g complexity,” said Joh Beck, SVP of St ategy at Nextech. “By pa t e i g with leadi g voice AI i ovato s like EliseAI a d buildi g the i teg atio a d suppo t model togethe , we’ e givi g p actices a seamless expe ie ce withi the Nextech platfo m they al eady k ow a d t ust. It’s a othe step towa d ou visio of a co ected ecosystem that b i gs the best capabilities to specialty p actices.”
Specialty p actices usi g EliseAI have see 12% mo e patie ts booked o ave age, 8% fewe o-shows, a d mo e tha 40% of lapsed eached th ough ecall out each booki g a appoi tme t. With EliseAI’s ewest Refe als Automatio p oduct, i comi g faxes a e p ocessed a d co ve ted i to a scheduled appoi tme t withi mi utes.
“Befo e Elise, we we e fieldi g a ou d 11,000 calls with the volume climbi g quickly afte ou me ge ,” said Ama da Moo efield, Vice P eside t of Ope atio s at T iaVisio . “Elise has eased that wo kload a d suppo ts ou patie ts, so ou team spe ds less time add essi g missed calls a d catchi g up o voicemails.”
EliseAI a d Nextech will be at the Ame ica Academy of Ophthalmology (AAO) A ual Meeti g i New O lea s this weeke d.
To see Elise i actio , visit
CONTACT: Media Co tact
Kuba Piw ik
p ess@eliseai.com
