According to a new report published by Allied Market Research, titled, “Content Services Platform Market,” The content services platform market was valued at $45.08 billion in 2021, and is estimated to reach $202.52 billion by 2031, growing at a CAGR of 16.4% from 2022 to 2031.
The global Content Services Platform Market is influenced by a number of factors, including cloud migration, microservices and the use of hybrid and distributed cloud, robotic process automation (RPA) and hyperautomation, and artificial intelligence (AI) and machine learning (ML) primarily. However, the restraints include administering user-generated content.
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In 2021, based on component, the solutions segment dominated the Content Services Platform Market Share in 2021, and is expected to maintain its dominance in the upcoming years. Moreover, the increased demand for enhanced consumer service across a wide range of verticals is attributable to the growth of the company. Furthermore, by combining several technologies, these solutions are capable of constructing a complete analysis of the data. Content services platforms frequently integrate with digital analytics and social analytics software or have similar features. For instance, in May 2020 – OpenText announced Pathos Clinical Solutions, an independent, full-service clinical laboratory, has selected OpenText EMR-Link for comprehensive EMR integration, Computerized Physician Order Entry (CPOE), and secure connectivity to clinicians.
Based on industry vertical, the BFSI segment is the largest segment of Content Services Platform Market, and is projected to keep its hold on the market in the next years. Moreover, with the advent of development and innovation in content services technology, banks, financial services institutions, and insurance companies have stepped up their digitization efforts to enhance customer experience from a services perspective. The BFSI industry has witnessed a revolution that is led by innovation in payments by leveraging advanced technologies – mainly APIs. Even tech giants, such as Apple and Google, have explored new verticals by providing payment services. So, long-standing traditional banking and finance institutions can utilize digital transformation to further business growth and boost viability. However, the retail a segment is expected to witness the highest growth rate during the Content Services Platform Market Forecast period. The retail & consumer goods market is fragmented and often has multiple players who are influencing the dynamics of the market.
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Post COVID-19, the Content Services Platform Market size is estimated to grow from $45.08 billion in 2021, and is projected to reach $202.52 billion by 2031, registering a CAGR of 16.4%. The current estimation of 2031 is projected to be higher than pre-COVID-19 estimates. With physical contact no longer being an acceptable form of communication in the wake of the COVID-19 epidemic, businesses and organizations around the world have shifted to content services platforms to maintain production. Additionally, leading regions, such as the North America and Europe, already require non-essential corporate employees to work electronically for an extended period of time. These factors all work together to encourage market expansion. During the COVID-19 pandemic, technologies like cloud and AI have helped businesses flourish by presenting prospects for development.
KEY FINDINGS OF THE STUDY
1. On the basis of components, in 2021, the solutions segment dominated the content services platforms market size. However, the services segment is expected to exhibit significant growth during the forecast period.
2. Depending on industry vertical, the BFSI segment generated highest revenue in 2021.
3. On the basis of organization size, the large enterprises segment generated the highest revenue in 2021. However, the small & medium enterprises segment is expected to exhibit significant growth during the forecast period
4. On the basis of region, North America dominated the market in 2021. However, Asia-Pacific is expected to witness significant growth in the upcoming years.
Some of the key Content Services Platform Industry players profiled in the report include Adobe Inc., DocuWare, Fabasoft AG, Hyland Software Inc., International Business Machine Corporation (IBM), Kyocera Corporation, Microsoft Corporation, Open Text Corporation, Oracle Corporation, Paper Alternative Solutions Inc. This study includes content services platforms market share, trends, Content Services Platform Market Analysis, and future estimations to determine the imminent investment pockets.
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