WILMINGTON, N.C., July 14, 2026 (GLOBE NEWSWIRE) — Ci o, I c. (NASDAQ: NCNO), the platfo m fo age tic AI ba ki g, today a ou ced that Co ectO e Ba k is actively deployi g Ci o’s embedded AI capabilities ac oss its comme cial le di g ope atio s. Th ough a combi atio of Ci o Ba ki g Adviso capabilities ow live i p oductio a d two custom AI age ts built o the Ci o Age tic Ope ati g System (AOS), Co ectO e is expa di g what its ba ke s ca do a d layi g the fou datio fo a ew level of ope atio al pe fo ma ce.
“Whe we adopted Ci o, we eeded a tool that could st e gthe ou efficie t ope ati g model as we scaled, while suppo ti g ou speed to ma ket,” said F a k So e ti o III, Chai ma a d CEO at Co ectO e Ba k. “I this ext chapte , we a e wo ki g with Ci o to eimagi e how ou teams wo k. By leve agi g Ci o’s i vestme ts i AI, we ca emove f ictio & admi ist ative bu de f om ou wo kflows, a d double dow o Co ectO e’s competitive adva tage – ou ability to se ve ou clie ts at the pace of thei busi ess.”
Ba ki g Adviso ‘s K owledge Base capability is live i the Ci o Comme cial Ba ki g Solutio at the Ba k, a d the esults a e al eady clea . Docume t sea ch, a task that p eviously took ba ke s 20 mi utes, ow takes as little as 30 seco ds, a 97.5% eductio i time spe t sea chi g c edit policy a d job aid docume tatio . Adoptio has followed, with active use s g owi g 41% i just 10 weeks.
The AOS e ables fi a cial i stitutio s to deploy Ci o’s ative Ba ki g Adviso capabilities out of the box, the build o top of them usi g thei ow wo kflows, data a d i stitutio al k owledge, all gove ed withi the same t ust i f ast uctu e that u de lies Ci o’s ow Digital Pa t e s, ole-based age ts, e su i g eve y AI-assisted actio is auditable, explai able a d u de the i stitutio ‘s co t ol.
Co ectO e has sta ted with two age ts ta geti g the high-f ictio , time-co sumi g tasks that have lo g defi ed comme cial le di g, comp isi g 16 u ique skills with additio al capabilities olli g out ove the comi g mo ths. O e age t, which uses Docume t I tellige ce to update i dividual a d busi ess elatio ships, has al eady educed task time by 60%.
Ci o’s fo wa d deployed e gi ee i g team wo ked alo gside Co ectO e Ba k team membe s to desig , build a d efi e the age t suite di ectly withi the i stitutio ‘s e vi o me t, comp essi g what would t aditio ally be a multi-yea t a sfo matio i to a active, ite ative deployme t measu ed i weeks.
At Sight, Ci o’s a ual i dust y co fe e ce, So e ti o sha ed how the deployme t fits i to Co ectO e’s b oade ambitio : “We a e o e of the most efficie t ba ks i the cou t y. I believe with the thi gs we’ e wo ki g o today togethe with Ci o, we a e goi g to be able to make eve y si gle o e of ou f o tli e people 50 pe ce t mo e efficie t. Fifty pe ce t mea s ou ba ke s will wo k a thousa d hou s less o thi gs that do ‘t matte a d a thousa d hou s mo e o the thi gs that do.”
“F a k had the same questio s about AI eve y ba ki g leade has ight ow; the same boa d co ve satio s, the same co ce s,” said Sea Desmo d, CEO at Ci o. “The diffe e ce is he made a choice to focus o outcomes ove checki g a box. A d the esults speak to what that looks like whe you build the ight fou datio a d actually commit to it. F a k a d his team have tu ed AI i to a measu able ope atio al adva tage ac oss the e ti e le di g lifecycle, a d the wo k they’ e doi g o the AOS puts them ahead of whe e most of the i dust y is eve t yi g to get to.”
Co ectO e Ba co p, I c., is a mode fi a cial se vices compa y that ope ates, th ough its subsidia y, Co ectO e Ba k, a d the Ba k’s fi tech subsidia y, BoeFly, I c. Co ectO e Ba k is a high-pe fo mi g comme cial ba k offe i g a full suite of ba ki g & le di g p oducts a d se vices that focus o small to middle-ma ket busi esses. BoeFly, I c. is a fi tech ma ketplace that co ects bo owe s i the f a chise space with fu di g solutio s th ough a etwo k of pa t e ba ks. Co ectO e Ba co p, I c. is t aded o the Nasdaq Global Ma ket u de the t adi g symbol “CNOB,” a d i fo matio about Co ectO e may be fou d at https://www.co ecto eba k.com.
Ci o (NASDAQ: NCNO) is the platfo m fo age tic AI ba ki g. With ove 2,700 custome s wo ldwide — i cludi g commu ity ba ks, c edit u io s, i depe de t mo tgage ba ks, a d the la gest fi a cial e tities globally — Ci o offe s a t usted, age tic platfo m pu pose-built fo fi a cial se vices a d egulated i dust ies. By deployi g AI age ts alo gside huma teams, Ci o’s dual wo kfo ce e ables i stitutio s to elimi ate i efficie cies, sha pe decisio -maki g a d delive bette outcomes fo the custome s they se ve. Fo mo e i fo matio , visit www. ci o.com.
Riley Keyze
This p ess elease co tai s fo wa d-looki g stateme ts about Ci o’s fi a cial a d ope ati g esults, which i clude stateme ts ega di g Ci o’s futu e pe fo ma ce, outlook, guida ce, the be efits f om the use of Ci o’s solutio s, ou st ategies, a d ge e al busi ess co ditio s. Fo wa d-looki g stateme ts ge e ally i clude actio s, eve ts, esults, st ategies a d expectatio s a d a e ofte ide tifiable by use of the wo ds “believes,” “expects,” “i te ds,” “a ticipates,” “pla s,” “seeks,” “estimates,” “p ojects,” “may,” “will,” “could,” “might,” o “co ti ues” o simila exp essio s a d the egatives the eof. A y fo wa d-looki g stateme ts co tai ed i this p ess elease a e based upo Ci o’s histo ical pe fo ma ce a d its cu e t pla s, estimates, a d expectatio s a d a e ot a ep ese tatio that such pla s, estimates, o expectatio s will be achieved. These fo wa d-looki g stateme ts ep ese t Ci o’s expectatio s as of the date of this p ess elease. Subseque t eve ts may cause these expectatio s to cha ge a d, except as may be equi ed by law, Ci o does ot u de take a y obligatio to update o evise these fo wa d-looki g stateme ts. These fo wa d-looki g stateme ts a e subject to k ow a d u k ow isks a d u ce tai ties that may cause actual esults to diffe mate ially i cludi g, but ot limited to isks associated with (i) adve se cha ges i the fi a cial se vices i dust y, i cludi g as a esult of custome co solidatio o ba k failu es; (ii) adve se cha ges i eco omic, egulato y, o ma ket co ditio s, i cludi g as a di ect o i di ect co seque ce of highe i te est ates; (iii) isks associated with acquisitio s we u de take, (iv) b eaches i ou secu ity measu es o u autho ized access to ou custome s’ o thei clie ts’ data; (v) the accu acy of ma ageme t’s assumptio s a d estimates; (vi) ou ability to att act ew custome s a d succeed i havi g cu e t custome s expa d thei use of ou solutio , i cludi g i co ectio with ou mig atio to a asset-based p ici g model; (vii) competitive facto s, i cludi g p ici g p essu es a d mig atio to asset-based p ici g, co solidatio amo g competito s, e t y of ew competito s, the lau ch of ew p oducts a d ma keti g i itiatives by ou competito s, a d difficulty secu i g ights to access o i teg ate with thi d pa ty p oducts o data used by ou custome s; (viii) the ate of adoptio of ou ewe solutio s a d the esults of ou effo ts to sustai o expa d the use a d adoptio of ou mo e established solutio s; (ix) fluctuatio of ou esults of ope atio s, which may make pe iod-to-pe iod compa iso s less mea i gful; (x) ou ability to ma age ou g owth effectively i cludi g expa di g outside of the U ited States; (xi) adve se cha ges i ou elatio ship with Salesfo ce; (xii) ou ability to successfully acqui e ew compa ies a d/o i teg ate acquisitio s i to ou existi g o ga izatio ; (xiii) the loss of o e o mo e custome s, pa ticula ly a y of ou la ge custome s, o a eductio i the umbe of use s ou custome s pu chase access a d use ights fo ; (xiv) system u availability, system pe fo ma ce p oblems, o loss of data due to dis uptio s o othe p oblems with ou computi g i f ast uctu e o the i f ast uctu e we ely o that is ope ated by thi d pa ties; (xv) ou ability to mai tai ou co po ate cultu e a d att act a d etai highly skilled employees; a d (xvi) the outcome a d impact of legal p oceedi gs a d elated fees a d expe ses.
