PRESS RELEASE | ||
Quarterly financial information as of December 31, 2024
IFRS – Regulated information – Not audited
Cegedim’s revenue grew 6.3% in 2024
- Full year revenue rose 4.7% like for like to €654.5 million
- Fourth quarter revenue grew 5.9% like for like to €178.7 million
- All operating divisions contributed to growth in the fourth quarter
Boulogne-Billancourt, France, January 30, 2025, after the market close
Revenue
| Fourth quarter | Change Q4 2024 / 2023 | |||||
| in millions of euros | 2024 | 2023 reclassified(1) | Reclassification(1) | 2023 Reported | Reported vs. reclassified(1) | Like for like(2)(3) vs. reclassified(1) |
| Software & Services | 80.1 | 75.7 | (8.7) | 84.4 | +5.8% | +2.8% |
| Flow | 27.0 | 24.2 | (0.6) | 24.8 | +12.0% | +11.7% |
| Data & Marketing | 38.4 | 35.8 | 0.0 | 35.8 | +7.1% | +7.1% |
| BPO | 21.2 | 19.6 | 0.0 | 19.6 | +7.8% | +7.8% |
| Cloud & Support | 12.0 | 11.3 | +9.3 | 2.0 | +6.2% | +6.2% |
| Cegedim | 178.7 | 166.6 | 0.0 | 166.6 | +7.2% | +5.9% |
| Full year | Change FY 2024 / 2023 | |||||
| in millions of euros | 2024 | 2023 reclassified(1) | Reclassification(1) | 2023 Reported | Reported vs. reclassified(1) | Like for like(2)(4) vs. reclassified(1) |
| Software & Services | 307.8 | 302.3 | (24.3) | 326.6 | +1.8% | (1.2)% |
| Flow | 100.3 | 93.4 | (2.5) | 95.9 | +7.3% | +7.2% |
| Data & Marketing | 125.9 | 114.9 | 0.0 | 114.9 | +9.6% | +9.6% |
| BPO | 82.7 | 71.5 | 0.0 | 71.5 | +15.8% | +15.8% |
| Cloud & Support | 37.8 | 33.9 | +26.8 | 7.1 | +11.3% | +11.3% |
| Cegedim | 654.5 | 616.0 | 0.0 | 616.0 | +6.3% | +4.7% |
Cegedim’s consolidated fourth quarter 2024 revenues rose to €178.7 million, up 7.2% as reported and 5.9% like for like(2) compared with the same period in 2023. All operating divisions contributed to like for like growth in the fourth quarter.
Over the full year, revenues rose 6.3% as reported and 4.7% like for like compared with 2023. Marketing, health insurance, HR, and cloud businesses delivered the most solid growth over the full year. As expected, the Software & Services division felt the impact of comparisons with Ségur public health investment spending in 2023 and a slowdown in international sales because the Group decided to refocus its UK doctor software activities on Scotland, and then later decided to voluntarily place that business under administration.
Analysis of business trends by division
- Software & Services
| Software & Services | Fourth quarter | Change Q4 2024 / 2023 | Full year | Change FY 2024 / 2023 | ||||
| in millions of euros | 2024 | 2023 Reclassified(3) | Reported vs. reclassified(1) | Like for like(2) vs. reclassified(1) | 2024 | 2023 reclassified(1) | Reported vs. reclassified(1) | Like for like(2) vs. reclassified(1) |
| Cegedim Santé | 21.3 | 18.1 | +17.2% | +1.8% | 80.2 | 76.5 | +4.8% | (7.1)% |
| Insurance, HR, Pharmacies, and other services | 47.2 | 44.9 | +5.1% | +5.1% | 176.7 | 173.3 | +2.0% | +1.9% |
| International businesses | 11.6 | 12.7 | (8.2)% | (3.5)% | 50.9 | 52.5 | (3.0)% | (3.0)% |
| Software & Services | 80.1 | 75.7 | +5.8% | +2.8% | 307.8 | 302.3 | +1.8% | (1.2)% |
Revenues at Cegedim Santé grew 17.2% as reported in the fourth quarter and 1.8% like for like. Reported growth over the full year came to 4.8%, but like-for-like revenues fell 7.1% due to the absence of Ségur public health investments, which generated revenue of €4.7 million in 2023. Reported growth includes Visiodent from March 1, 2024. The new subsidiary has already started marketing Group products like the Maiia appointment scheduling app and the Claude Bernard database to its clients, but those sales are not reflected in like-for-like growth.
Others French subsidiaries saw reported revenue growth of 5.1% in the fourth quarter and 2% over the full year (1.9% LFL; Phealing acquired in Q4 2023). Over both the fourth quarter and the full year, the division was propelled by growth at the insurance businesses, thanks to robust project-based sales, and by HR, which is still getting a boost from its client diversification strategy. On the other hand, sales to pharmacies were down substantially—as they were at some of the competitors. This was partly because equipment sales slowed after many pharmacies updated their equipment in 2023. In addition, the pharmacy software business took in more than €2 million in Ségur public health investment revenues in 2023, creating a tough comparison.
Internationally, revenues from software sales to UK doctors declined, as expected, following the Group’s decision early in the year to refocus the activity on Scotland. Unfortunately, the market proved too sluggish for this plan to succeed. On December 10, the Group decided to deconsolidate this subsidiary after announcing it would be voluntarily placed under administration. That move aggravated the drop in reported revenues in the fourth quarter, which came to 8.2%.
| Flow | Fourth quarter | Change Q4 2024 / 2023 | Full year | Change FY 2024 / 2023 | ||||
| in millions of euros | 2024 | 2023 reclassified(1) | Reported vs. reclassified(1) | Like for like(2) vs. reclassified(1) | 2024 | 2023 reclassified(1) | Reported vs. reclassified(1) | Like for like(2) vs. reclassified(1) |
| e-business | 15.0 | 14.0 | +7.1% | +6.7% | 58.5 | 55.4 | +5.6% | +5.3% |
| Third-party payer | 12.0 | 10.2 | +18.7% | +18.7% | 41.8 | 38.0 | +9.9% | +9.9% |
| Flow | 27.0 | 24.2 | +12.0% | +11.7% | 100.3 | 93.4 | +7.3% | +7.2% |
Fourth-quarter growth in e-business, e-invoicing, and digitized data exchanges was 7.1%. The boost came from a rebound in Invoicing & Purchasing in France and a continued surge at the Healthcare Flow segment, which started early in the year, owing to dynamic new offerings for hospitals that are designed to make their drug purchasing secure. Growth over the full year was a solid 5.6%.
The digital data flow business dealing with reimbursement of healthcare payments in France (Third-party payer) experienced 18.7% growth in Q4. It was boosted by strong growth in demand for its fraud and long-term illness detection offerings. Over the full year, this trend more than offset the transfer of revenue attributable to the Allianz contract—now attributed to the BPO business—and allowed the unit to post growth of 9.9%.
- Data & Marketing
| Data & Marketing | Fourth quarter | Change Q4 2024 / 2023 | Full year | Change FY 2024 / 2023 | ||||
| in millions of euros | 2024 | 2023 reclassified(1) | Reported vs. reclassified(1) | Like for like(2) vs. reclassified(1) | 2024 | 2023 reclassified(1) | Reported vs. reclassified(1) | Like for like(2) vs. reclassified(1) |
| Data | 22.4 | 21.0 | +6.3% | +6.3% | 65.5 | 64.5 | +1.6% | +1.6% |
| Marketing | 16.0 | 14.8 | +8.2% | +8.2% | 60.4 | 50.4 | +19.9% | +19.9% |
| Data & Marketing | 38.4 | 35.8 | +7.1% | +7.1% | 125.9 | 114.9 | +9.6% | +9.6% |
Data businesses posted 6.3% yoy growth in the fourth quarter, cementing an improvement over the second half, particularly in France. Thanks to its strong presence on the ground and its agility in adapting to customer demands, the Data business has been able to post positive growth of 1.6% in 2024, following a remarkable year in 2023.
The Marketing segment had a solid fourth quarter, up 8.2%, and a record year, with growth of 19.9%. The performance showed the soundness of its phygital media strategy for pharmacies and was bolstered by special ad campaigns during the Olympics.
| BPO | Fourth quarter | Change Q4 2024 / 2023 | Full year | Change FY 2024 / 2023 | ||||
| in millions of euros | 2024 | 2023 Reclassified(4) | Reported vs. reclassified(1) | Like for like(2) vs. reclassified(1) | 2024 | 2023 reclassified(1) | Reported vs. reclassified(1) | Like for like(2) vs. reclassified |
| Insurance BPO | 15.4 | 14.0 | +9.9% | +9.9% | 60.0 | 49.9 | +20.2% | +20.2% |
| Business Services BPO | 5.8 | 5.6 | +2.8% | +2.8% | 22.7 | 21.6 | +5.5% | +5.5% |
| BPO | 21.2 | 19.6 | +7.8% | +7.8% | 82.7 | 71.5 | +15.8% | +15.8% |
The Insurance BPO business grew by 9.9% over the fourth quarter, chiefly owing to its overflow business, which has been flourishing since the start of the year. Growth over the full year amounted to 20.2%, partly thanks to a favorable comparison stemming from the April 1, 2023, launch of the Allianz contract.
Business Services BPO (HR and digitalization) reported growth of 2.8% in the fourth quarter and 5.5% over the full year on the back of a popular compliance offering and new clients.
- Cloud & Support
| Cloud & Support | Fourth quarter | Change Q4 2024 / 2023 | Full year | Change FY 2024 / 2023 | ||||
| in millions of euros | 2024 | 2023 reclassified(1) | Reported vs. reclassified(1) | Like for like(2) vs. reclassified(1) | 2024 | 2023 reclassified(1) | Reported vs. reclassified(1) | Like for like(2) vs. reclassified(1) |
| Cloud & Support | 12.0 | 11.3 | +6.2% | +6.2% | 37.8 | 33.9 | +11.3% | +11.3% |
The Cloud & Support division’s trajectory continued over the fourth quarter, with growth of 6.2% bringing FY growth to 11.3%. The progress reflects our expanded range of sovereign cloud-backed products and services, which earned the ANSSI security visa for SecNumCloud certification.
Highlights
Apart from the items cited below, to the best of the company’s knowledge, there were no events or changes during Q4 2024 that would materially alter the Group’s financial situation.
On December 10, 2024, Cegedim announced that it had voluntarily placed its UK subsidiary—INPS, which sells software for doctors—under administration.
Significant transactions and events post December 31, 2024
To the best of the company’s knowledge, there were no post-closing events or changes after December 31, 2024, that would materially alter the Group’s financial situation.
Outlook
Like-for-like revenue growth(1) in 2024 was just below the bottom of the announced 5% to 8% range compared with 2023. Had the Group not refocused INPS on Scotland and then closed it later in the year, it would have met the 5% target. This performance is unlikely to jeopardize the outlook for recurring operating income, which is expected to continue improving.
That said, the deconsolidation of INPS is likely to result in significant non-cash adjustments.
These statements are not forecasts and are based on financial information that has not yet been audited.
—————
| WEBCAST ON JANUARY 30, 2025 AT 6:15 PM (PARIS TIME) |
| The webcast is available at: http://www.cegedim.fr/webcast |
| The FY 2024 revenue presentation is available at: https://www.cegedim.fr/documentation/Pages/presentation.aspx |
Financial calendar:
| 2025 | March 27 after the close March 28 at 10:00 am April 24 after the close June 13 at 9:30 July 24 after the close September 25 after the close September 26 at 10:00 am October 23 after the close | 2024 results SFAF meeting Q1 2025 revenues Shareholders’ general meeting H1 2025 revenues H1 2025 results SFAF meeting Q3 2025 revenues |
Financial calendar: https://www.cegedim.fr/finance/agenda/Pages/default.aspx
Disclaimer
This press release is available in French and in English. In the event of any difference between the two versions, the original French version takes precedence. It was sent to Cegedim’s authorized distributor on January 30, 2025, no earlier than 5:45 pm Paris time.
The figures cited in this press release include guidance on Cegedim’s future financial performance targets. This forward-looking information is based on the opinions and assumptions of the Group’s senior management at the time this press release is issued and naturally entails risks and uncertainty. For more information on the risks facing Cegedim, please refer to Chapter 7, “Risk management”, section 7.2, “Risk factors and insurance”, and Chapter 3, “Overview of the financial year”, section 3.6, “Outlook”, of the 2023 Universal Registration Document filled with the AMF on April 3, 2024, under number D.24-0233.
About Cegedim:
Founded in 1969, Cegedim is an innovative technology and services group in the field of digital data flow management for healthcare ecosystems and B2B, and a business software publisher for healthcare and insurance professionals. Cegedim employs nearly
6,700 people in more than 10 countries and generated revenue of over €654 million in 2024.
Cegedim SA is listed in Paris (EURONEXT: CGM).
To learn more please visit: http://www.cegedim.fr
And follow Cegedim on X: @CegedimGroup, LinkedIn, and Facebook.
| Aude Balleydier Cegedim Media Relations and Communications Manager Tel.: +33 (0)1 49 09 68 81 | Damien Buffet Cegedim Head of Financial Communication Tel.: +33 (0)7 64 63 55 73 | Céline Pardo Becoming RP Agency Media Relations Consultant Tel.: +33 (0)6 52 08 13 66 |
____________________________________________________________________________________________________________________________________________________
(1) At constant scope and exchange rates.
Annexes
Breakdown of revenue by quarter and division
| in millions of euros | Q1 | Q2 | Q3 | Q4 | Total | ||
| Software & Services | 74.3 | 77.8 | 75.6 | 80.1 | 307.8 | ||
| Flow | 25.4 | 24.2 | 23.7 | 27.0 | 100.3 | ||
| Data & Marketing | 27.0 | 32.3 | 28.2 | 38.4 | 125.9 | ||
| BPO | 20.2 | 19.7 | 21.6 | 21.2 | 82.7 | ||
| Cloud & Support | 9.0 | 9.1 | 7.7 | 12.0 | 37.8 | ||
| Group revenue | 155.9 | 163.1 | 156.8 | 178.7 | 654.5 | ||
| in millions of euros | Q1 reclassified | Q2 reclassified | Q3 reclassified | Q4 reclassified | Total reclassified | ||
| Software & Services | 74.4 | 76.2 | 76.0 | 75.7 | 302.3 | ||
| Flow | 24.0 | 22.8 | 22.4 | 24.2 | 93.4 | ||
| Data & Marketing | 24.6 | 30.3 | 24.1 | 35.8 | 114.9 | ||
| BPO | 14.4 | 18.4 | 19.0 | 19.6 | 71.5 | ||
| Cloud & Support | 8.4 | 7.4 | 6.8 | 11.3 | 33.9 | ||
| Group revenue | 145.9 | 155.1 | 148.3 | 166.6 | 616.0 | ||
Revenue breakdown by geographic zone, currency, and division at December 31, 2024
| as a % of consolidated revenues | Geographic zone | Currency | ||||||
| France | EMEA ex. France | Americas | Euro | GBP | Other | |||
| Software & Services | 83.5% | 16.4% | 0.1% | 86.9% | 11.4% | 1.7% | ||
| Flow | 92.1% | 7.9% | 0.0% | 94.6% | 5.4% | 0.0% | ||
| Data & Marketing | 97.9% | 2.1% | 0.0% | 98.1% | 0.0% | 1.9% | ||
| BPO | 100.0% | 0.0% | 0.0% | 100.0% | 0.0% | 0.0% | ||
| Cloud & Support | 99.9% | 0.1% | 0.0% | 100.0% | 0.0% | 0.0% | ||
| Cegedim Health Data UK | 90.6% | 9.3% | 0.1% | 92.2% | 6.6% | 1.2% | ||
(1) As of January 1, 2024, our Cegedim Outsourcing and Audiprint subsidiaries—which were previously housed in the Software & Services division—as well as BSV—formerly of the Flow division—have been moved to the Cloud & Support division in order to capitalize on operating synergies between cloud activities and IT solutions integration.
(2) At constant scope and exchange rates.
(3) The positive currency impact of 0.2% was mainly due to the pound sterling. The positive scope effect of 1.1% was attributable to the first-time consolidation in Cegedim’s accounts of Visiodent starting March 1, 2024.
(4) The positive currency impact of 0.2% was mainly due to the pound sterling. The positive scope effect of 1.4% was attributable to the first-time consolidation in Cegedim’s accounts of Visiodent starting March 1, 2024.
(1) 3To take advantage of synergies, Cegedim Outsourcing, Audiprint, and BSV have been reassigned to the Cloud & Support division.
(2) At constant scope and exchange rates.
(1) 4To take advantage of synergies, Cegedim Outsourcing, Audiprint, and BSV have been reassigned to the Cloud & Support division.
(2) At constant scope and exchange rates.
Attachment
