Aurora Mobile’s EngageLab Showcases AI-First Omnichannel Customer Engagement Solutions at The MarTech Summit Hong Kong

HONG KONG, July 08, 2026 (GLOBE NEWSWIRE) — Au o a Mobile Limited (NASDAQ: JG) (“Au o a Mobile” o the “Compa y”), a leadi g p ovide of custome e gageme t a d ma keti g tech ology se vices, today a ou ced that its AI-fi st custome e gageme t platfo m, E gageLab, successfully pa ticipated i The Ma Tech Summit Ho g Ko g o July 7, 2026.

I today’s dy amic la dscape, high-pe fo ma ce Ma Tech solutio s a e c ucial fo success ac oss the G eate Bay A ea a d the b oade APAC egio . The summit featu ed a specially cu ated age da add essi g evolvi g ma keti g challe ges. With 85% atte da ce f om se io leade ship – i cludi g C-suite executives, depa tme t heads, a d di ecto s – the eve t p ovided a u pa alleled platfo m to explo e c oss-bo de digital st ategy, custome expe ie ce, a d pe fo ma ce ma keti g.

Du i g the summit, a ma keti g di ecto f om a leadi g hotel b a d sha ed a sig ifica t ope atio al challe ge: expe ie ci g low push otificatio delive ability a d the i ability to each custome s usi g the Ha mo yOS ope ati g system. At the eve t, the E gageLab team p ovided a live demo st atio of how its platfo m add esses this exact pai poi t. E gageLab’s AppPush ot o ly suppo ts FCM a d APNS but also suppo ts cha els p ovided by Huawei, OPPO, VIVO, Ho o , a d Meizu, e su i g eliable message delive y eve whe a app is fo ce-closed. Fu the mo e, the team explai ed that E gageLab’s built-i cha els automatically se ve as a backup, capable of achievi g delive y ates of up to 99%.

E gageLab E gages with Ma keti g Leade s at The Ma Tech Summit Ho g Ko g

Beyo d solvi g push delive ability, E gageLab’s expe ts illust ated how the hotel b a d could achieve comp ehe sive custome each th ough its om icha el Ma keti g Automatio platfo m. Du i g the co sultatio , they mapped out how b a ds ca seamlessly o chest ate AppPush, WebPush, Email, SMS, a d WhatsApp Busi ess API withi a si gle visual use jou ey. The team demo st ated how this would empowe the hotel to t igge highly pe so alized, sce a io-based i te actio s – such as se di g booki g co fi matio s via WhatsApp, locatio -based welcome messages via AppPush, a d post-stay feedback equests via Email – all ma aged a d t acked f om o e u ified platfo m. Fu the mo e, they i t oduced LiveDesk, E gageLab’s AI-powe ed custome se vice platfo m. LiveDesk e ables seamless collabo atio betwee AI age ts a d huma teams, allowi g the AI to ha dle 90% of outi e i qui ies i sta tly while suppo ti g multili gual, 24/7 se vice. By leve agi g AI fo i tellige t ticket outi g, i te t ecog itio , a d automated issue esolutio , the hotel ca sig ifica tly e ha ce se vice efficie cy, educe ope atio al costs, a d e su e co siste t custome satisfactio ac oss all digital touchpoi ts.

I additio to om icha el messagi g, E gageLab highlighted its ewly lau ched E gageLab Sile t Auth solutio at the booth. Desig ed to e su e secu ity without losi g use s, Sile t Auth e ables a seamless, seco d-level logi p ocess. By elyi g o backg ou d ve ificatio via ca ie etwo ks, it equi es ze o use i put a d esults i ze o d op-off, effectively tu i g secu ity checks i to a f ictio less expe ie ce that e iches the use p ofile.

Th ough obust capabilities like u ified lifecycle custome data a d eliable delive y, E gageLab co ti ues to empowe b a ds to solve complex egio al challe ges a d d ive digital t a sfo matio .

About E gageLabE gageLab is a AI-fi st custome e gageme t platfo m that helps you build st o ge custome elatio ships with AI age ts, u ified custome data, a d eliable delive y ac oss cha els.Fo mo e i fo matio , please co tact: ma keti g@e gagelab.com

About Au o a Mobile LimitedFou ded i 2011, Au o a Mobile (NASDAQ: JG) is a leadi g p ovide of custome e gageme t a d ma keti g tech ology se vices. The Compa y is dedicated to empowe i g global e te p ises with stable, efficie t, a d i tellige t custome i te actio solutio s. Leve agi g its fi st-move adva tage i mobile messagi g, Au o a Mobile has evolved i to a comp ehe sive platfo m that i teg ates Om icha el E gageme t, AI-D ive Ma keti g, Adva ced AI Custome Suppo t, a d F ictio less Ide tity Secu ity. Th ough its flagship b a d E gageLab a d its obust AI i f ast uctu e GPTBots.ai, the Compa y helps busi esses achieve seamless custome each, automate complex ma keti g jou eys, a d optimize se vice efficie cy with AI age ts, accele ati g digital t a sfo matio fo clie ts wo ldwide.Fo mo e i fo matio , please visit: https://i .au o a-mobile.com/

Safe Ha bo Stateme tThis a ou ceme t co tai s fo wa d-looki g stateme ts. These stateme ts a e made u de the “safe ha bo ” p ovisio s of the U.S. P ivate Secu ities Litigatio Refo m Act of 1995. These fo wa d-looki g stateme ts ca be ide tified by te mi ology such as “will,” “expects,” “a ticipates,” “futu e,” “i te ds,” “pla s,” “believes,” “estimates,” “co fide t” a d simila stateme ts. Amo g othe thi gs, the Busi ess Outlook a d quotatio s f om ma ageme t i this a ou ceme t, as well as Au o a Mobile’s st ategic a d ope atio al pla s, co tai fo wa d-looki g stateme ts. Au o a Mobile may also make w itte o o al fo wa d-looki g stateme ts i its epo ts to the U.S. Secu ities a d Excha ge Commissio , i its a ual epo t to sha eholde s, i p ess eleases a d othe w itte mate ials a d i o al stateme ts made by its office s, di ecto s o employees to thi d pa ties. Stateme ts that a e ot histo ical facts, i cludi g but ot limited to stateme ts about Au o a Mobile’s beliefs a d expectatio s, a e fo wa d-looki g stateme ts. Fo wa d-looki g stateme ts i volve i he e t isks a d u ce tai ties. A umbe of facto s could cause actual esults to diffe mate ially f om those co tai ed i a y fo wa d-looki g stateme t, i cludi g but ot limited to the followi g: Au o a Mobile’s st ategies; Au o a Mobile’s futu e busi ess developme t, fi a cial co ditio a d esults of ope atio s; Au o a Mobile’s ability to att act a d etai custome s; its ability to develop a d effectively ma ket data solutio s, a d pe et ate the existi g ma ket fo develope se vices; its ability to t a sitio to the ew adve tisi g-d ive SAAS busi ess model; its ability to mai tai o e ha ce its b a d; the competitio with cu e t o futu e competito s; its ability to co ti ue to gai access to mobile data i the futu e; the laws a d egulatio s elati g to data p ivacy a d p otectio ; ge e al eco omic a d busi ess co ditio s globally a d i Chi a a d assumptio s u de lyi g o elated to a y of the fo egoi g. Fu the i fo matio ega di g these a d othe isks is i cluded i the Compa y’s fili gs with the Secu ities a d Excha ge Commissio . All i fo matio p ovided i this p ess elease a d i the attachme ts is as of the date of the p ess elease, a d Au o a Mobile u de takes o duty to update such i fo matio , except as equi ed u de applicable law.

Fo mo e i fo matio , please co tact:Au o a Mobile LimitedE-mail: i @au o a-mobile.com

Ch iste se Adviso yMs. Xiaoya SuE-mail: Xiaoya .Su@ch iste se comms.com