Aurora Mobile’s EngageLab Announces Launch of Silent Auth to Elevate Identity Verification for the Global Market

SINGAPORE, Ju e 29, 2026 (GLOBE NEWSWIRE) — Au o a Mobile Limited (NASDAQ: JG) (“Au o a Mobile” o the “Compa y”), a leadi g p ovide of custome e gageme t a d ma keti g tech ology se vices, today a ou ced that its AI-fi st custome e gageme t platfo m, E gageLab, officially lau ched “Sile t Auth”, a adva ced passwo dless authe ticatio solutio desig ed to compleme t existi g SMS OTP se vices a d elevate ide tity ve ificatio fo the global ma ket.

While SMS OTP emai s a highly effective a d eliable sta da d fo outi e egist atio s, logi s, a d daily ve ificatio s, evolvi g global egulatio s a d high-se sitivity t a sactio s – such as fu d t a sfe s, passwo d esets, a d accou t ecove y – ow i c easi gly equi e a additio al laye of secu ity. To fill this gap without dis upti g existi g setups, E gageLab i t oduces Sile t Auth.

Sile t Auth is ot desig ed to eplace SMS OTP, but to complete what OTP ca ot cove alo e i high-stakes sce a ios. Utilizi g Ca ie Di ect Co ectio , this solutio seamlessly ve ifies the match betwee the use ‘s pho e umbe , SIM ca d, a d device (MobileID) i the backg ou d withi milliseco ds. E gageLab Sile t Auth is ow available ac oss 36 cou t ies o 5 co ti e ts, e abli g use s to complete ide tity ve ificatio with ze o i put.

Not o ly does this f ictio less expe ie ce boost egist atio a d logi co ve sio s by a ave age of 20-30%, but its e d-to-e d hashed data t a smissio st ictly alig s with global p ivacy a d fi a cial egulatio s, such as CCPA a d egio al ba ki g ma dates like BSP Ci cula 1213.

Sile t Auth p ovides a mo e depe dable app oach to pho e-based authe ticatio ac oss th ee key use cases:

• Faste Regist atio a d Logi : By emovi g SMS ve ificatio steps, the platfo m co fi ms use ide tity th ough ca ie etwo k authe ticatio , educi g d op-off caused by SMS delays a d sig ifica tly imp ovi g fi st-step co ve sio ates.
• Secu e Ve ificatio fo High-Risk Ope atio s: Du i g se sitive actio s such as t a sfe s o passwo d cha ges, the system p ovides eal-time SIM Swap Detectio to validate the elatio ship betwee the pho e umbe a d its active SIM. This e su es c itical ope atio s a e i itiated by the eal accou t ow e , educi g fi a cial isks a d Accou t Takeove (ATO) f aud without addi g ext a steps.
• Ma keti g F aud P eve tio : Du i g egist atio o campaig pa ticipatio , the ca ie etwo k ve ifies the authe ticity of the mobile umbe to co fi m eal SIM use s, effectively blocki g vi tual umbe s, emulato s, a d automated sc ipts to p otect ma keti g budgets a d ROI.

Impo ta tly, Sile t Auth u s alo gside busi esses’ existi g OTP i f ast uctu e. It ve ifies most use s sile tly, a d fo a yo e it ca ot each, the system seamlessly utilizes SMS OTP as a automated Fallback Cha el. Togethe , this “Sile t Auth + OTP” sy e gy e su es ea -100% ve ificatio cove age. Busi esses ca upg ade thei secu ity seamlessly – o mig atio , o isk, just a powe ful complia ce a d use expe ie ce upg ade ight whe e it is eeded most.

I the wave of global expa sio , seamless use expe ie ce a d st ict secu ity complia ce should ot be a t ade-off. The lau ch of Sile t Auth ot o ly e iches E gageLab’s om icha el custome e gageme t po tfolio but also ei fo ces Au o a Mobile’s commitme t to p ovidi g global e te p ises with stable, efficie t, a d i tellige t solutio s. Looki g ahead, E gageLab will co ti ue to leve age adva ced tech ologies to help busi esses build st o ge , t ust-based custome elatio ships a d accele ate global g owth. To lea mo e about Sile t Auth o to book a f ee demo, please visit the E gageLab website.

About E gageLabE gageLab is a AI-fi st custome e gageme t platfo m that helps you build st o ge custome elatio ships with AI age ts, u ified custome data, a d eliable delive y ac oss cha els.

Fo mo e i fo matio , please co tact: ma keti g@e gagelab.com

About Au o a Mobile LimitedFou ded i 2011, Au o a Mobile (NASDAQ: JG) is a leadi g p ovide of custome e gageme t a d ma keti g tech ology se vices. The Compa y is dedicated to empowe i g global e te p ises with stable, efficie t, a d i tellige t custome i te actio solutio s. Leve agi g its fi st-move adva tage i mobile messagi g, Au o a Mobile has evolved i to a comp ehe sive platfo m that i teg ates Om icha el E gageme t, AI-D ive Ma keti g, Adva ced AI Custome Suppo t, a d F ictio less Ide tity Secu ity. Th ough its flagship b a d E gageLab a d its obust AI i f ast uctu e GPTBots.ai, the Compa y helps busi esses achieve seamless custome each, automate complex ma keti g jou eys, a d optimize se vice efficie cy with AI age ts, accele ati g digital t a sfo matio fo clie ts wo ldwide.

Fo mo e i fo matio , please visit: https://www.au o a-mobile.com/.

Safe Ha bo Stateme tThis a ou ceme t co tai s fo wa d-looki g stateme ts. These stateme ts a e made u de the “safe ha bo ” p ovisio s of the U.S. P ivate Secu ities Litigatio Refo m Act of 1995. These fo wa d-looki g stateme ts ca be ide tified by te mi ology such as “will,” “expects,” “a ticipates,” “futu e,” “i te ds,” “pla s,” “believes,” “estimates,” “co fide t” a d simila stateme ts. Amo g othe thi gs, the Busi ess Outlook a d quotatio s f om ma ageme t i this a ou ceme t, as well as Au o a Mobile’s st ategic a d ope atio al pla s, co tai fo wa d-looki g stateme ts. Au o a Mobile may also make w itte o o al fo wa d-looki g stateme ts i its epo ts to the U.S. Secu ities a d Excha ge Commissio , i its a ual epo t to sha eholde s, i p ess eleases a d othe w itte mate ials a d i o al stateme ts made by its office s, di ecto s o employees to thi d pa ties. Stateme ts that a e ot histo ical facts, i cludi g but ot limited to stateme ts about Au o a Mobile’s beliefs a d expectatio s, a e fo wa d-looki g stateme ts. Fo wa d-looki g stateme ts i volve i he e t isks a d u ce tai ties. A umbe of facto s could cause actual esults to diffe mate ially f om those co tai ed i a y fo wa d-looki g stateme t, i cludi g but ot limited to the followi g: Au o a Mobile’s st ategies; Au o a Mobile’s futu e busi ess developme t, fi a cial co ditio a d esults of ope atio s; Au o a Mobile’s ability to att act a d etai custome s; its ability to develop a d effectively ma ket data solutio s, a d pe et ate the existi g ma ket fo develope se vices; its ability to t a sitio to the ew adve tisi g-d ive SAAS busi ess model; its ability to mai tai o e ha ce its b a d; the competitio with cu e t o futu e competito s; its ability to co ti ue to gai access to mobile data i the futu e; the laws a d egulatio s elati g to data p ivacy a d p otectio ; ge e al eco omic a d busi ess co ditio s globally a d i Chi a a d assumptio s u de lyi g o elated to a y of the fo egoi g. Fu the i fo matio ega di g these a d othe isks is i cluded i the Compa y’s fili gs with the Secu ities a d Excha ge Commissio . All i fo matio p ovided i this p ess elease a d i the attachme ts is as of the date of the p ess elease, a d Au o a Mobile u de takes o duty to update such i fo matio , except as equi ed u de applicable law.

Fo mo e i fo matio , please co tact:Au o a Mobile LimitedE-mail: i @au o a-mobile.com

Ch iste se Adviso yMs. Xiaoya SuE-mail: Xiaoya .Su@ch iste se comms.com

A photo accompa yi g this a ou ceme t is available at https://www.globe ewswi e.com/NewsRoom/Attachme tNg/331a66a1-27a2-40b8-9342-bc69c9ce1b06