Th oughout ea ly access, use s elied o HelpWi e fo eal-wo ld suppo t wo k, submitti g tickets a d epo ti g issues as they a ose. This feedback shaped much of the fu ctio ality available i the p oduct today. Paid pla s will suppo t HelpWi e’s co ti ued developme t a d the expa sio of its fu ctio ality, with use feedback co ti ui g to guide that wo k.
With this elease, HelpWi e accou ts a e affected as follows:
P ese ved Data: No data has bee deleted. Sessio histo y, ope ato s, clie ts, a d devices emai i the accou t. A ythi g above the pla ‘s limit is switched to ead-o ly mode u til the accou t is upg aded o the excess items a e emoved.Fou de s’ F ee Pla : Eligible accou ts have bee switched automatically, a d accou t ow e s should have eceived a email f om the HelpWi e team. Use s who believe they qualify but still see the F ee pla i thei po tal ca co tact suppo t. The Fou de s’ F ee pla comes with 2 ope ato s, 20 u atte ded devices, a d multiple emote sessio s at a time.F ee Pla : The F ee pla emai s available with o ag sc ee s, o fo ced sessio cutoffs, a d comme cial use pe mitted. It ow i cludes 1 ope ato , 5 u atte ded devices, a d 1 emote sessio at a time.Fou de s’ Rate: Fou de s’ F ee accou ts that upg ade to Solo, Team, o Busi ess by Ap il 14, 2027 eceive a 30% discou t fo a yea ly o mo thly pe iod fo as lo g as the subsc iptio emai s active. The discou t is applied automatically at checkout.
Full details o pla s, p ici g, a d te ms a e available o the P ici g a d Offe Te ms pages.
Fo mo e i fo matio a d ha ds-o expe ie ce with HelpWi e, visit helpwi e.app
HelpWi e is emote access softwa e f om Elect o ic Team, I c., desig ed fo IT suppo t teams, solo IT p ovide s, a d i te al IT teams. Sessio s sta t via a li k, the pe so eceivi g help joi s without c eati g a accou t, a d u atte ded access lets teams eco ect late fo follow-up wo k. HelpWi e u s o Wi dows, macOS, a d Li ux.
View the o igi al p ess elease o ACCESS Newswi e
