Re ick joi s Ca desce t effective Octobe 19 a d will epo t to Chief Executive Office Jaso Edelboim as a membe of the executive leade ship team. He will lead Busi ess Ope atio s, P ofessio al Se vices, Clie t Ca e a d Suppo t a d a ew Clie t Success p actice, ow i g the e d-to-e d clie t expe ie ce, d ivi g value ealizatio , a d e su i g the successful delive y of Votiv.
“At Ca desce t, ou focus is o b i gi g i ovatio to ou clie ts a d helpi g them tu that i ovatio i to mea i gful busi ess esults,” said Edelboim. “B ad b i gs the expe ie ce to help ou clie ts impleme t Votiv a d achieve bette outcomes, buildi g o the st o g fou datio Joh Ga vey a d ou teams have established. As P eside t, Ga vey will put his i dust y expe tise a d elatio ships to wo k deepe i g ou e gageme t with clie ts a d d ivi g g eate value fo them th ough ou st ategic pa t e ships.”
Re ick b i gs ea ly two decades of expe ie ce buildi g a d leadi g clie t o ga izatio s that deploy a d suppo t missio -c itical e te p ise softwa e. He most ece tly se ved as Chief Custome Office at Fi Th ive, whe e he led global post-sales ope atio s spa i g o boa di g, solutio advisi g, suppo t se vices a d digital e gageme t. Befo e that, he spe t 10 yea s at Mode izi g Medici e as pa t of thei o igi al sta tup leade ship team whe e he led the full custome jou ey as the compa y g ew f om app oximately 200 to mo e tha 7,500 custome s.
“Ba ks a d c edit u io s a e maki g lo g-te m i vestme ts i how they se ve thei custome s a d membe s. They eed a pa t e committed to thei success f om impleme tatio th ough adoptio a d o goi g suppo t,” said Re ick. “Ca desce t has built a st o g clie t o ga izatio , a d I’m excited to wo k with this team to help eve y clie t impleme t Votiv successfully a d see measu able esults.”
As P eside t, Ga vey will take o a ew ma ket-faci g ole leadi g st ategic pa t e ships, Ca desce t Ma ketplace, a d executive e gageme t with clie ts a d co sulta ts. He will also assume ge e al ma age espo sibilities fo the Assisted Ba ki g busi ess. Ga vey co ti ues to epo t to Edelboim as a membe of the executive leade ship team.
Si ce joi i g Ca desce t as Chief Ope ati g Office , Ga vey has played a ce t al ole i establishi g the compa y as a i depe de t busi ess a d st e gthe i g the ope atio s that suppo t its clie ts. He b i gs mo e tha 30 yea s of expe ie ce i fi a cial se vices, i cludi g as Global Fi a cial Se vices I dust y Leade at PwC, Chief Ope ati g Office at I sti et a d Chief Executive Office of Cybe t ust.
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