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Home Press Release

akoyaGO Announces Multi-Year Platform Transformation

March 1, 2026
in Press Release
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Minneapolis, MN, March 01, 2026 –(PR.com)– If you explored akoyaGO a few years ago, you may remember a platform built with energy, ambition, and a strong belief in what technology could do for foundations. That belief remains at the heart of the organization.

Over the past several years, akoyaGO has continued to grow with intention—investing thoughtfully in its platform, its people, and its approach to partnership. The focus has been on building a cohesive, flexible, and reliable foundation solution that supports clarity, consistency, and confidence at every stage of foundation work.

That evolution has shaped every part of the organization. Today’s akoyaGO reflects a deeper understanding of foundation operations, a more connected delivery model, and a platform designed to grow alongside the foundations it serves.

Integrated Platform Expansion

Today, akoyaGO offers a single, fully integrated software solution—akoyaGO CRM, GOapply (Grants Management), GOfund (Fundholder Portal), GOdonate (Giving Portal), and GOsupport (Client Success Portal)—supporting the full lifecycle of foundation work. Several of these tools are newer additions, expanding the platform into a more complete, connected experience for foundation staff with one trusted source of truth.

Equally important is the philosophy behind the platform. akoyaGO is built on best practices and shaped by client insight, providing a strong, stable core while preserving the flexibility foundations need to operate with intention. This approach supports clearer workflows, smoother upgrades, and technology foundations can rely on year after year.

This evolution reflects a commitment to partnership—listening closely, learning continuously, and growing alongside the foundations served.

Operational Improvements and Delivery Discipline

For foundations, data represents history, accountability, and trust. In response, akoyaGO re-engineered its data migration process by bringing deep accounting expertise into the team and restructuring how migrations are delivered. Accounting data migrations have been reduced from 15 days to two to three days, and on-time data migration task completion has improved to 85 percent.

Implementation delivery has also matured significantly. Three years ago, experiences varied, documentation was fragmented, and handoffs created unnecessary stress. Today, implementations follow a documented, transparent process with clear milestones, standardized CRM workflows, required internal collaboration channels, and defined timelines. Project handoff feedback has shifted from frequent concern to consistent confidence in 2025. Predictability has strengthened trust.

“You made this process easy where it could have been a lot harder. From the quick responses to the many meetings, the akoyaGO project management team made all the difference,” said East Bay Community Foundation.

Growth and Client Partnership

As akoyaGO strengthened its internal foundation, the organization continued to grow carefully and responsibly. In 2025, 32 clients went live—nearly twice as many as in 2022—bringing the total number of foundations operating on akoyaGO to nearly 200 across North America and select international markets.

Support has evolved from reactive problem-solving to proactive prevention. Clear expectations, improved documentation, stronger triaging, and closer cross-team collaboration have reduced overall support ticket volume by 50 percent, even as the client base expanded.

“I’ve been the beneficiary of tangible growth from the akoyaGO Support Services team in 2025,” said Erin Trisler of The Clowes Fund. “Seeing that consistency at year-end has been incredibly reassuring—and it’s exciting to see where akoyaGO is headed next.”

Beyond technology, akoyaGO invests deeply in community through user groups, forums, webinars, expanded documentation, client advisory engagement, and its annual EMPOWERED User Conference. Client retention remains above 99 percent, reflecting sustained trust and long-term partnership.

“What stands out most this year is the sense of community that’s forming among clients,” said Josh Jaegar of Erie Community Foundation. “akoyaGO has really helped foster that.”

Transparency and Long-Term Commitment

One of the most important lessons from the past several years is that trust is built through clarity. akoyaGO sets transparent timelines, clearly defines service boundaries, and communicates openly—especially when challenges arise. Clients hear the good, the bad, and the complex early and often, strengthening relationships over time.

“Spinning up a new grant systems function was daunting, but the progress we’ve made with akoyaGO has been incredibly encouraging,” said Tim Harper of Clean Air Fund.

akoyaGO is built for modern philanthropy—flexible without being fragile, structured without being rigid, and grounded in the belief that foundations deserve technology and partners they can trust. Organizations that evaluated akoyaGO in the past are invited to take another look at a platform and team designed to support foundations for the long run.

Foundations using akoyaGO collectively manage and disburse billions of dollars annually in grants and charitable funds, supporting nonprofits, communities, and initiatives nationwide. By strengthening operational clarity and internal delivery systems, akoyaGO helps ensure those philanthropic dollars move efficiently and responsibly.

To learn more, visit akoyago.com.

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