The ou d was led by Sempe Vi e s, with pa ticipatio f om existi g a d ew i vesto s, i cludi g Ha ah G ey Ve tu es, Asymmet ic Capital Pa t e s, CIV, Sy et o G oup, Wate Sto e Impact Fu d a cho ed by Tim Tebow, Coli M. Eva s at Sa dwith Ve tu es (fo me head of sta tups a d ve tu e pa t e ships at Ope AI), Deaso Capital Se vices, a d Ope Gov co-fou de Zacha y Bookma . Alliso Baum Gates, Ge e al Pa t e at Sempe Vi e s, a d Rob Biede ma , Ma agi g Pa t e at Asymmet ic Capital Pa t e s, joi UpSmith’s boa d of di ecto s.
UpSmith will use the fu di g to expa d its e gi ee i g team a d dist ibutio ac oss the home se vices i dust y, which is the i itial focus a ea fo its tech ology platfo m. The compa y is also i t oduci g a AI voice age t fo i bou d custome calls a d a u ified custome timeli e b i gi g custome i te actio s a d job activities i to o e eco d.
Home-se vices busi esses ofte accumulate thousa ds of ope estimates, missed calls, ove due mai te a ce eeds, expi i g membe ships a d i active custome s. Followi g up o each oppo tu ity equi es time a d staff that ma y ope ato s do ot have. UpSmith uses AI age ts to ide tify a d act o those oppo tu ities, tu i g u tapped custome dema d i to measu able esults, i cludi g thousa ds of booked jobs a d millio s of dolla s i eve ue fo co t acto s.
“We believe AI should powe the people who powe Ame ica. The skilled t ades a e the backbo e of this cou t y, a d we’ e buildi g tech ology that solves eal p oblems fo co t acto s, delive s measu able esults a d helps thei busi esses g ow,” said Wyatt Smith, fou de a d CEO of UpSmith. “This fu di g allows us to put mo e powe ful tools i the ha ds of the people who keep Ame ica u i g.”
Fou ded i 2022 a d headqua te ed i Dallas, TX, UpSmith se ves mo e tha 200 home-se vices ope ato s ac oss the U ited States a d is a ce tified Se viceTita ecosystem pa t e .
At HomeTow Se vices, a Texas-based, multi-t ade home se vices compa y ope ati g i 5 states, UpSmith has suppo ted mo e tha 5,000 completed jobs ecove i g u sold estimates i 2026 – helpi g tech icia s ac oss ou HVAC, plumbi g, a d elect ical b a ds get back to oppo tu ities that would othe wise have go e cold. At Five Sta Home Se vices i Ohio, ca cellatio s fell 34% afte UpSmith was deployed. Texas-based Medley AC ge e ated $147,000 i ew eve ue i th ee mo ths while educi g ca cellatio s by 25%.
“We’ve built a eputatio ove decades ac oss ou b a ds, a d a custome base to match it, but the e a e o ly so ma y hou s i the day to act o eithe ,” said Ray Picke s, COO at HomeTow Se vices. “The database was always the asset – we just could ‘t wo k it fast e ough o ou ow . UpSmith helped us go back th ough that histo y a d tu thousa ds of oppo tu ities that we e sitti g u tapped i to eal, booked wo k fo ou techs, i stead of leavi g them o the table.”
“The skilled t ades a e the backbo e of the Ame ica eco omy, yet the tech ology built fo these busi esses has histo ically lagged behi d the c itical ole they play,” said Alliso Baum Gates, Ge e al Pa t e at Sempe Vi e s a d UpSmith Boa d Membe , who led the Se ies A i vestme t. “UpSmith is delive i g measu able esults fo co t acto s ac oss the cou t y, a d its g owth ove the past seve al mo ths shows the dema d fo tech ology that ca help these busi esses ope ate a d g ow.”
Asymmet ic Capital Pa t e s has backed UpSmith si ce its fi st i stitutio al fi a ci g i 2022 a d has i vested i each ou d si ce.
“We w ote UpSmith’s fi st i stitutio al check because Wyatt a d his team a e f om the hea t of Ame ica a d u de sta d the ope atio al p oblems co t acto s deal with eve y day,” said Rob Biede ma , Ma agi g Pa t e at Asymmet ic Capital Pa t e s. “That u de sta di g has stayed close to the p oduct as the compa y has g ow . Co t acto s ca see the impact i jobs booked, ca cellatio s p eve ted a d eve ue ecove ed.”
The ew capabilities a e desig ed to exte d the esults UpSmith is al eady delive i g ac oss mo e custome i te actio s. Ac oss its custome s, UpSmith has helped ope ato s book thousa ds of jobs, ecove millio s i eve ue a d educe ca cellatio s, while c eati g additio al capacity fo existi g teams. With voice a d a u ified custome histo y, UpSmith is expa di g the umbe of custome i te actio s whe e its AI age ts ca d ive those outcomes.
