ScalePad’s full p oduct po tfolio will be available th ough the Pax8 Ma ketplace sta ti g i Q1 2027, givi g Pax8 pa t e s access to capabilities ac oss custome success, SaaS ma ageme t, secu ity a d complia ce, backup mo ito i g, a d quoti g.
As busi esses adopt mo e applicatio s a d AI tools, MSPs eed a clea e u de sta di g of what is bei g used ac oss thei clie t e vi o me ts. The compa ies’ joi t p oduct developme t i itiative will i itially focus o Shadow IT a d Shadow AI visibility, helpi g pa t e s ide tify u ma aged applicatio s, assess eme gi g isks, a d u cove clie t eeds that might othe wise go u add essed.
“Fo ma y MSPs, the ext g owth oppo tu ity is al eady i side the accou ts they se ve,” said Rya Sigoui , Chief Reve ue Office at ScalePad. “The challe ge is k owi g whe e to look a d tu i g what you fi d i to a co ve satio that matte s to the clie t. This collabo atio b i gs togethe the b eadth of ou po tfolio a d p actical MSP expe tise to help Pax8 pa t e s u de sta d what thei clie ts eed a d act o those i sights.”
As a Pax8 Galactic pa t e , ScalePad’s co t ibutio will exte d beyo d its p ese ce o the Ma ketplace. Th ough Pax8 Academy a d othe pa t e p og ams, ScalePad will delive p actical educatio a d e ableme t to help pa t e s st e gthe clie t elatio ships a d g ow thei busi esses. That guida ce will d aw o o igi al i dust y esea ch a d fi stha d expe ie ce ope ati g a d wo ki g alo gside MSPs.
“Pa t e s ca ‘t help custome s ma age what they ca ‘t see. The eality is that AI a d tech ology adoptio a e movi g faste tha most o ga izatio s ca t ack,” said Nick Heddy, P eside t a d Chief Comme ce Office at Pax8. “Togethe with ScalePad, we’ e helpi g pa t e s gai visibility i to what’s happe i g ac oss thei custome e vi o me ts so they ca have bette co ve satio s, ma age isk, a d ide tify ew ways to suppo t thei clie ts. That visibility is becomi g esse tial as pa t e s make the shift f om ma aged se vices to ma aged i tellige ce.”
ScalePad e ables MSPs to shift f om eactive se vice to st ategic impact, usi g Custome Success as the e gi e that d ives t ust, ete tio , a d eve ue. Ou platfo m u ifies isk i sights, clie t pla i g, a d success delive y, helpi g MSPs lead sma te co ve satio s, close bigge deals, a d show thei value with eve y clie t. Lea mo e at scalepad.com.
B itta y McDougallmedia@scalepad.com
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