E te p ises ac oss fi a cial se vices, i su a ce, healthca e, a d gove me t a e eage to deploy AI age ts fo custome se vice a d back-office wo k, but most AI i itiatives still lea o u st uctu ed docume ts a d ma ual ove sight to keep those age ts i li e. That gap c eates eal isk: halluci ated a swe s, i co siste t guida ce ac oss cha els, a d AI actio s that fall outside app oved policy, ofte with little to o visibility i to what the AI said o did. Most AI tools today give age ts co te t to efe e ce. Ve y few give them a actual p ocess to follow.
P ocedu eflow’s Age tic API closes that gap by givi g AI age ts the same st uctu ed, co ti uously updated k owledge base that huma teams al eady use a d t ust. I stead of aski g a AI system to easo its way th ough u st uctu ed co te t, the API lets age ts avigate defi ed, step-by-step wo kflows, gove ed by the same app ovals, gua d ails, a d audit t ail that al eady apply to P ocedu eflow’s huma age ts.
P ocedu eflow Age tic API e ables these key capabilities:
St uctu ed p ocess laye : AI age ts follow defi ed, app oved steps i stead of imp ovisi g f om u st uctu ed co te t.
Busi ess-ma aged, IT-e abled: Busi ess expe ts keep AI guida ce cu e t by updati g wo kflows themselves, without elyi g o develope s fo day-to-day p ocess cha ges
Gove a ce a d auditability: Eve y actio a AI age t takes is gove ed by app oved p ocedu es a d fully t aceable fo complia ce a d ove sight.
O e p ocess fo people a d AI: Mai tai a si gle sou ce of t uth that both huma a d AI age ts follow, educi g the cost a d effo t of keepi g p ocedu es up to date.
“E te p ises do ‘t have a AI ambitio p oblem, they have a AI t ust p oblem. Ou Age tic API lets o ga izatio s put thei AI age ts o the same app oved, gove ed paths thei best people al eady follow. That’s how AI moves f om pilot to p oductio .”– Da iella DeG ace, CEO of P ocedu eflow
The Age tic API is cu e tly eleased i Beta. P ocedu eflow wo ks di ectly with each pa ticipati g e te p ise to scope eal use cases, e able the Age tic API i thei e vi o me t, a d validate esults befo e expa di g its use mo e b oadly ac oss the o ga izatio . The beta is desig ed fo egulated, ope atio s-heavy o ga izatio s, i cludi g fi a cial se vices, i su a ce, healthca e, a d gove me t, with a co c ete AI age t use case eady to test. Ge e al availability is ta geted fo late i 2026.
E te p ises i te ested i lea i g mo e about the Age tic API Beta ca co tact the P ocedu eflow sales team fo mo e i fo matio .
Fou ded i 2015 a d headqua te ed i Sai t Joh , New B u swick, P ocedu eflow is the Huma + AI k owledge i f ast uctu e compa y fo guided executio . The compa y tu s complex ope ati g p ocedu es i to st uctu ed, visual wo kflows that huma s a d AI age ts follow i eal time, e abli g busi esses to execute p ocesses accu ately, co siste tly, a d at scale ac oss egulated i dust ies i cludi g gove me t, utilities, fi a ce, i su a ce, a d etail. Fo mo e i fo matio , visit p ocedu eflow.com.
Sa ah Jea eault · VP, Ma keti g ·
