As pa t of the ag eeme t, Amdocs will mode ize PLDT Home’s existi g tech ology stack with cloud- eady a chitectu e desig ed to st e gthe esilie ce, scalability, secu ity a d ope atio al pe fo ma ce while p otecti g existi g tech ology i vestme ts. The upg aded platfo m will st eamli e billi g, custome ca e a d o de ma ageme t, e abli g faste payme t updates, mo e efficie t o de p ocessi g, a smoothe custome jou ey a d i c eased automatio ac oss c itical busi ess p ocesses.
The collabo atio ma ks a impo ta t fou datio al step i adva ci g PLDT’s b oade tech ology ecosystem t a sfo matio , establishi g mode a chitectu e fo PLDT Home that will suppo t futu e digital i itiatives. The ew platfo m will suppo t efficie t ope atio s by helpi g educe o de issues a d ma ual ewo k, accele ati g se vice fulfillme t, a d e abli g a mo e seamless custome expe ie ce.
“As custome expectatio s co ti ue to evolve, havi g a mode , agile busi ess ope atio s platfo m is esse tial to delive i g the speed a d eliability ou busi ess dema ds,” said Joh Pala ca, Se io Vice P eside t a d Head of Co sume Busi ess, PLDT Home. “By mode izi g the co e busi ess platfo m suppo ti g ou billi g, custome ca e a d o de ma ageme t ope atio s, we a e simplifyi g busi ess p ocesses a d buildi g a cloud- eady fou datio fo futu e g owth.”
“Amdocs’ ew cloud- ative co e platfo m will p ovide the pe fo ma ce, esilie ce a d elasticity eeded to suppo t ou evolvi g tech ology la dscape,” said Gilbe t Gaw, Fi st Vice P eside t a d Head of IT a d T a sfo matio Office, PLDT a d Sma t. “This cloud- ative a chitectu e will e ha ce system availability, e able seamless scalability as dema d g ows, a d simplify platfo m ope atio s, e abli g us to accele ate the delive y of ew capabilities while mai tai i g a highly eliable e vi o me t.”
“Mode izi g missio -c itical busi ess platfo ms equi es a ca eful bala ce betwee i ovatio a d co ti uity,” said A tho y Goo etilleke, G oup P eside t of Tech ology a d Head of St ategy, Amdocs. “We’ e th illed to wo k o this p oject with PLDT Home to suppo t them i mode izi g thei co e billi g a d custome ope atio s with mi imal dis uptio , c eati g a mo e esilie t platfo m that is eady to suppo t futu e busi ess eeds.”
Amdocs helps the wo ld’s leadi g commu icatio s a d media compa ies delive exceptio al custome expe ie ces th ough eliable, efficie t, a d secu e ope atio s at scale. We p ovide softwa e p oducts a d se vices that embed i tellige ce i to how wo k u s ac oss busi ess, IT, a d etwo k domai s – delive i g measu able outcomes i custome expe ie ce, etwo k pe fo ma ce, cloud mode izatio , a d eve ue g owth. With ou tale ted people, a d mo e tha 40 yea s of expe ie ce u i g missio -c itical systems a ou d the globe, Amdocs u s billio s of t a sactio s daily. Ou tech ology is elied o eve y day, co ecti g people wo ldwide a d adva ci g a mo e i clusive, co ected wo ld. Togethe , we help those who shape the futu e to make it amazi g. Amdocs is listed o the NASDAQ Global Select Ma ket (NASDAQ:DOX) a d epo ted eve ue of $4.53 billio i fiscal 2025. Fo mo e i fo matio , visit www.amdocs.com.
This p ess elease i cludes i fo matio that co stitutes fo wa d-looki g stateme ts made pu sua t to the safe ha bo p ovisio of the P ivate Secu ities Litigatio Refo m Act of 1995, i cludi g stateme ts about Amdocs’ g owth a d busi ess esults i futu e qua te s a d yea s. Although we believe the expectatio s eflected i such fo wa d-looki g stateme ts a e based upo easo able assumptio s, we ca give o assu a ce that ou expectatio s will be obtai ed o that a y deviatio s will ot be mate ial. Such stateme ts i volve isks a d u ce tai ties that may cause futu e esults to diffe f om those a ticipated. These isks i clude, but a e ot limited to, the effects of ge e al mac oeco omic co ditio s, p evaili g level of mac oeco omic, busi ess a d ope atio al u ce tai ty, i cludi g as a esult of geopolitical eve ts o othe egio al eve ts o pa demics, cha ges to t ade policies i cludi g ta iffs a d t ade est ictio s, as well as the cu e t i flatio a y e vi o me t, a d the effects of these co ditio s o the Compa y’s custome s’ busi esses a d levels of busi ess activity, i cludi g the effect of the cu e t eco omic u ce tai ty a d i dust y p essu e o the spe di g decisio s of the Compa y’s custome s. Amdocs’ ability to g ow i the busi ess ma kets that it se ves, Amdocs’ ability to successfully i teg ate acqui ed busi esses, adve se effects of ma ket competitio , apid tech ological shifts that may e de the Compa y’s p oducts a d se vices obsolete, secu ity i cide ts, i cludi g b eaches a d cybe attacks to ou systems a d etwo ks a d those of ou pa t e s o custome s, pote tial loss of a majo custome , ou ability to develop lo g-te m elatio ships with ou custome s, ou ability to successfully a d effectively impleme t a tificial i tellige ce a d Ge e ative AI i the Compa y’s offe i gs a d ope atio s, a d isks associated with ope ati g busi esses i the i te atio al ma ket. Amdocs may elect to update these fo wa d-looki g stateme ts at some poi t i the futu e; howeve , Amdocs specifically disclaims a y obligatio to do so. These a d othe isks a e discussed at g eate le gth i Amdocs’ fili gs with the Secu ities a d Excha ge Commissio , i cludi g i ou A ual Repo t o Fo m 20-F fo the fiscal yea e ded Septembe 30, 2025, filed o Decembe 15, 2025, a d fo the fi st qua te of fiscal 2026 o Feb ua y 17, 2026, a d fo the seco d qua te of fiscal 2026 o May 26, 2026.
Swati Sha maAmdocs Public Relatio sE-mail:
