Buildi g o this mome tum, NSR Hotel G oup selected HotelKey as the exclusive kiosk p ovide fo its G6 po tfolio which i cludes 20+ p ope ties ac oss the U ited States. NSR also has p ope ties ac oss majo b a ds like Wy dham, Choice, Ma iott, Hilto , a d Red Roof.
“I teg ati g HotelKey’s kiosk tech ology allows us to elevate the ove all guest expe ie ce fo eve y t avele ,” said Hima shu Sa vaiya, Fou de a d P eside t of NSR Hotel G oup. “The self-se vice optio p ovides seamless flexibility, e abled by the f ictio -less i teg atio i to the HotelKey PMS a d othe o -p ope ty systems. Havi g the optio to e able a o -came a age t to ha dle b oade ope atio al tasks acts as a powe ful exte sio of ou o -site teams.”
Shyamal Patel, P eside t & CEO of I fi ity Ma ageme t G oup, also ecog izes the value of this ope atio al shift. “I t uly believe self-se vice tech ology is the futu e of the hotel i dust y, a d ow e s who emb ace it ea ly o allow a competitive adva tage. Eve y successful self-check-i ei fo ces that we made the ight decisio , the ight i vestme t.” I fi ity Ma ageme t is also olli g out the kiosk at thei Califo ia locatio s afte a successful pilot at thei Motel 6, A aheim Co ve tio Ce te ea Dis eyla d.
E gi ee ed to compleme t p ope ty staff, the HotelKey Kiosk abso bs outi e t a sactio s. By ha dli g automated ide tity ve ificatio , secu e payme ts, oom assig me t, a d i sta t keyca d dispe si g, the solutio empowe s teams to focus o high-value guest i te actio s.
“We view ou tech ology as a c itical laye of ope atio al suppo t,” said Aditya Thyaga aja , Co-Fou de a d P eside t of HotelKey. “By automati g outi e admi ist ative tasks, we help hotelie s optimize shift cove age, smooth out bottle ecks, a d sustai ably ma age isi g ove head costs.”
As the tech ology evolves, HotelKey co ti ues to push the bou da ies of what a hospitality platfo m ca achieve to suppo t o -site staff.
“The HotelKey Kiosk is built to se ve as a comp ehe sive f o t-desk suppo t age t, e su i g a f ictio less a ival expe ie ce f om sta t to fi ish,” said Fa eed Ahmad, Co-Fou de a d CEO of HotelKey. “While we cu e tly p ovide p ope ties with the flexibility to leve age dedicated live suppo t age ts, ou p oduct oadmap i cludes upcomi g age tic AI fu ctio ality capable of ma agi g complex wo kflows, such as ate egotiatio s a d customized guest equests. We a e committed to p ovidi g hotelie s with obust, 24/7 i tellige t i f ast uctu e.”
Today, HotelKey suppo ts mo e tha 25,000 co t acted hotels, with ove 15,000 live o its Hospitality Ma ageme t Platfo m. HotelKey’s custome base i cludes 10 e te p ise hotel chai s a d mo e tha 800 i depe de t p ope ties wo ldwide.
The compa y cu e tly ow s a d ope ates mo e tha 30 p ope ties th oughout the U ited States as it co ti ues to expa d its po tfolio.
