eScan (MicroWorld Technologies Inc.), a global cybersecurity leader, has announced a pioneering enhancement to its Enterprise Data Loss Prevention (DLP) solution with the introduction of bi-directional clipboard and drag-and-drop controls for messaging applications. This industry-first capability empowers organizations to stop sensitive data from being leaked through apps like WhatsApp and Viber, while still allowing employees to receive essential information through the same platforms – a balance previously considered nearly impossible to achieve.
Solving a Real-World Productivity-Security Challenge
The new feature was developed in response to a practical challenge faced by a major lead-generation company whose sales teams process hundreds of customer leads every day. While the company needed to prevent employees from copying client leads into WhatsApp, fully blocking copy-paste would have hindered workflow, as many leads also arrive via WhatsApp from external partners.
This challenge is widespread across industries. Legal firms deal with privileged documents, healthcare providers manage sensitive patient records, and financial advisors handle confidential portfolios – yet many rely on WhatsApp for day-to-day communication. Its convenience makes it indispensable, but also a prime vector for accidental or intentional data leakage.
Studies reveal that nearly 25% of employees share confidential data through messaging apps, often unknowingly. In one notable case, a healthcare professional shared patient details over WhatsApp, resulting in compliance violations. In another, a financial consultant copied internal investment advice into a WhatsApp chat, compromising proprietary strategy.
Smart Direction-Based Data Protection
eScan’s innovation overcomes these challenges with precision. The system monitors data flow at the application and browser level and determines whether information is being copied outbound (from the enterprise to WhatsApp) or inbound (from WhatsApp into enterprise applications). Outbound transfers can be blocked, while inbound transfers can be permitted to maintain productivity.
The technology also prevents internal data movement within WhatsApp – stopping scenarios where a user might copy sensitive content from one chat to another. These controls work seamlessly across desktop clients and browser-based messaging platforms.
Advanced Browser-Aware Intelligence
Web-based messaging apps have long posed a challenge for traditional DLP tools. Modern browsers use multi-tab structures, making it difficult to track copy-paste actions accurately. eScan’s solution can detect which tab is active, identify the URL, and apply directional policies in real time – an engineering feat that significantly expands DLP effectiveness across all major browsers.
Administrators can customize policies on an app-by-app basis, activating or disabling directional control depending on business needs.
Industry-Wide Availability for High-Risk Sectors
eScan Enterprise DLP with bi-directional messaging control is now available globally for sectors including government, defense, telecom, BFSI, healthcare, and education. With a customer base spanning 90+ countries and an R&D workforce of over 300 cybersecurity specialists, eScan continues to push the boundaries of enterprise data protection.
This breakthrough marks a major milestone in modern cybersecurity, enabling organizations to embrace essential communication tools without compromising data security or operational efficiency.
Leadership Quotes
“We were stuck between security and productivity,” said the CIO of the lead-generation firm that piloted the solution. “Our sales teams need WhatsApp to do their jobs, but we were leaking valuable customer data through the same channel. Traditional DLP solutions only offered an all-or-nothing approach, which wasn’t practical for our business.”
“What makes this solution particularly effective is that it doesn’t disrupt the user experience,” explains Shweta Thakare, Vice-President of sales and marketing, eScan. “Employees can continue using the messaging tools they prefer and need for their work. The system operates transparently in the background, only intervening when data flow violates policy. It’s security that adapts to how people actually work, not security that forces people to work differently.”
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MicroWorld develops Information Security solutions that provide protection against current and evolving cyber threats. MicroWorld, houses two brands under its banner namely eScan and Nemasis. Our product portfolio encompasses Anti-Virus, Anti-Spyware, Content Security, Anti-Spam, Network Intrusion Prevention Solutions, Vulnerability Assessment and Penetration Test (VAPT). Incorporated in the USA with offices worldwide, we are represented by our partners across the globe.
This release was published on openPR.
