The global cloud managed services market is anticipated to cross USD 210 Billion by 2029 with 13.75% CAGR by 2024-29.
In the digital age, businesses are increasingly leveraging cloud computing to enhance operational efficiency, scalability, and agility. However, managing cloud infrastructure can be complex and resource-intensive, requiring specialized skills and continuous monitoring. This is where Cloud Managed Services (CMS) come into play, offering businesses the expertise and support needed to optimize their cloud environments. Cloud Managed Services refer to the outsourcing of daily IT management for cloud-based services and technical support to automate and enhance business operations. These services are provided by third-party organizations known as Managed Service Providers (MSPs). MSPs take on the responsibility of managing a company’s cloud infrastructure, which includes monitoring, maintaining, and securing cloud environments. The rapid evolution of cloud computing has transformed how businesses operate, providing unparalleled flexibility, scalability, and efficiency. As organizations continue to migrate their workloads to the cloud, the demand for Cloud Managed Services (CMS) has surged. This industry has become a cornerstone for businesses seeking to optimize their cloud environments without the burden of in-house management. According to the research report, “Global Cloud Managed Services Market Outlook, 2029” published by Bonafide Research, the market is anticipated to cross USD 210 Billion by 2029, increasing from USD 100.23 Billion in 2023. The market is expected to grow with 13.75% CAGR by 2024-29. The growing emphasis on mobility and the requirement to focus on core business functions will drive market growth. Also, increasing demand for scalability and reliability will further elevate the demand for the services, enabling enterprises to scale up and down their operations by offering custom-made offerings to the available services. Businesses are increasingly adopting multi-cloud and hybrid cloud strategies to leverage the best features of different cloud providers and on-premises infrastructure. This trend has led to a rise in demand for CMS providers capable of managing diverse cloud environments and ensuring seamless integration across platforms. With cyber threats becoming more sophisticated, security remains a top priority for organizations.
As organizations expand their cloud deployments, the demand for reliable, high-performance, and secure network infrastructure becomes paramount. Managed Network Services address this need by offering comprehensive solutions that ensure robust connectivity between on-premises systems, multiple cloud platforms, and remote locations. These services encompass network monitoring, management, optimization, and security, which are essential for maintaining uninterrupted access to cloud resources and applications. With the rise of hybrid and multi-cloud strategies, the complexity of network architectures has increased, necessitating specialized expertise to manage data traffic efficiently, minimize latency, and prevent bottlenecks. Large enterprises typically operate vast and intricate IT infrastructures that span multiple regions, encompass a variety of applications, and integrate numerous cloud platforms. Managing such complexity internally can be resource-intensive and challenging, necessitating a high level of expertise and continuous oversight. This is where Cloud Managed Services (CMS) come into play. By partnering with CMS providers, large enterprises gain access to a pool of specialized skills and advanced technologies that ensure their cloud environments are optimized for performance, cost-efficiency, and security. These services include everything from cloud strategy and migration to ongoing infrastructure management, security monitoring, and compliance assurance. Furthermore, large enterprises often have to comply with stringent regulatory requirements and maintain high standards of data protection, which CMS providers are well-equipped to handle through robust security frameworks and regular audits.
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Private cloud deployment has become a dominant force in the Cloud Managed Services industry due to its ability to provide a highly secure and customizable environment tailored to the unique demands of individual businesses. Unlike public clouds, which share resources among multiple tenants, private clouds are dedicated to a single organization, offering greater control over data, infrastructure, and applications. This is particularly critical for industries such as finance, healthcare, and government, where compliance with stringent regulatory standards and data protection laws is non-negotiable. Private clouds enable organizations to implement robust security measures, such as dedicated firewalls, encryption, and intrusion detection systems, thus minimizing the risk of data breaches and ensuring compliance with regulations such as GDPR, HIPAA, and others. Telecom and ITES companies are at the forefront of the Cloud Managed Services industry due to their intrinsic need for highly reliable, scalable, and secure cloud infrastructure. These sectors handle enormous volumes of data and require seamless, uninterrupted service delivery to maintain customer satisfaction and operational efficiency. For telecom companies, cloud services are critical for managing complex networks, supporting advanced communication technologies like 5G, and delivering high-speed internet and mobile services. They rely on Cloud Managed Services to ensure their networks are always up-to-date, secure, and capable of handling increasing traffic and sophisticated services. Similarly, ITES companies, which include outsourcing services such as BPOs, KPOs, and IT support, depend on cloud infrastructure to provide scalable and flexible solutions to their clients globally.
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North America dominates the global market for cloud managed services, with the US leading the market. The growth in this region’s market is enormous, thanks to extensive research and development investments and the location of foreign cloud service providers. All key sectors, such as health care, finance, and telecommunication, have increasingly been using managed services as channels to streamline operations and increase efficiency. Hybrid IT solutions also follow on the trend as businesses make efforts to optimize their IT infrastructures while keeping costs very low. In this region, the outlook is massive growth over the coming years. Europe will also be experiencing notable growth in cloud managed services, especially in the United Kingdom, Germany, and France. The European market’s emphasis on regulatory compliance and data security forces organizations to source managed services that will help them improve in those regards. In retail and manufacturing, cloud solutions continue to be adopted to improve operational efficiency and to facilitate customer engagements. This way, as businesses realize the value-add benefit of outsourcing the management of their IT operations, demand for cloud-managed services is forecasted to grow. The growth of Asia-Pacific cloud managed services has been phenomenal in countries such as China, India, Japan, and South Korea. In addition, rising disposable incomes, urbanization, and a growing concentration on digital transformation drive the change. The managed service market is expected to grow significantly because various economies have developed diverse industries for better management of data and enhanced cybersecurity. More enterprises realize the value of outsourcing their IT management.
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Brazil is the largest contributor in South America in the market for cloud managed services and due to its enlarged population and a fast-growing technology sector. It is driven by small and medium-sized enterprises seeking cost-effective IT solutions to improve operational efficiency. With further realization of the necessity to employ cloud technologies on account of scalability and flexibility, the market is expected to grow incrementally. However, economic stressors may put pressure on growth rates in some of the countries in the region. The Middle East & Africa region is also full of opportunities for cloud managed services from a business perspective as various businesses must modernize their technology infrastructures while aggressively embracing the culture of digital transformation. Initiatives by governments in the UAE and South Africa have been directing much investment in cloud technologies. Those organizations that are more keen on secure data and compliances shall create a demand for managed services followed by robust cybersecurity solutions. Growth rates shall, however, face issues due to regulatory hurdles as well as varying levels of adoption across different countries.
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Considered in this report
• Geography: Global
• Historic year: 2018
• Base year: 2023
• Estimated year: 2024
• Forecast year: 2029
Regions & Countries covered in the report:
• North America (United States, Canada, Mexico)
• Europe (Germany, United Kingdom, France, Spain, Italy, Russia)
• Asia-Pacific (China, Japan, India, Australia, South Korea)
• South America (Brazil, Argentina, Colombia)
• Middle-East & Africa (UAE, Saudi Arabia, South Africa)
Aspects covered in this report
• Global cloud managed services market with its value and forecast along with its segments
• Region & Country-wise cloud managed services market analysis
• Various drivers and challenges
• On-going trends and developments
• Top profiled companies
• Strategic recommendation
By Service Type
• Managed Business Services
• Managed Network Services
• Managed Security Services
• Managed Infrastructure Services
• Managed Mobility Services
By End-user
• SMEs
• Large Enterprises
By Cloud Deployment
• Public
• Private
By Verticals
• Telecom & ITES
• BFSI
• Retail & Consumer
• Others
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Europe: +44 20 8089 0049
North America: +1 201 793 8545
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