NEW YORK, Dec. 22, 2025 (GLOBE NEWSWIRE) — EXL [NASDAQ: EXLS], a global data and AI company, announced the promotion of Raghav Jaggi to Executive Vice President, Insurance Practice Leader, recognizing his exceptional leadership, strategic vision and more than two decades of contributions to EXL’s growth and success.
Raghav joined EXL in 2003 and has since held multiple leadership roles across the organization. He was part of some early teams that helped build and scale EXL’s core business capabilities and later served as one of the company’s first strategic account leaders, strengthening relationships with major global insurers. Over the years, he has played a pivotal role in building EXL’s insurance practice into a market leader, driving innovation and delivering impactful solutions for insurers worldwide.
“Raghav’s promotion reflects the strength of EXL’s leadership bench and our commitment to developing talent within the organization,” said Rohit Kapoor, EXL’s chairman and chief executive officer. “For more than two decades, he has consistently taken on more responsibility, built high-performing teams and helped shape how EXL delivers value through data, AI and innovation. We look forward to the broader impact Raghav will continue to have across the company in this expanded role.”
For more than two decades, Raghav has played a pivotal role in leading the life and annuities business and the LifePRO ™ technology platform, as well as co-leading the global property and casualty business. In his current role as Insurance Practice Leader, Raghav helps global insurers accelerate growth through digital transformation, intelligent operations and data- and AI-led innovation.
“Raghav’s promotion to Executive Vice President, Insurance Practice Leader is validation to his extraordinary journey at EXL and the lasting impact he has had on our clients, our people and our culture,” said Vivek Jetley, president and head of insurance, healthcare and life sciences at EXL. “He has been instrumental in building and scaling our insurance business while helping reimagine clients’ operating models through data and AI innovation.”
As a member of EXL’s Operating Committee, Raghav is also a recognized thought leader in innovation and data-driven decision making. He has helped play a key role in embedding innovation into EXL’s culture by spearheading initiatives such as IdeaTank and EXL’s Venture Labs.
About EXL
EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and capital markets, retail, communications and media, and energy and infrastructure, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have approximately 63,000 employees spanning six continents. For more information, visit http://www.exlservice.com.
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This press release contains forward-looking statements within the meaning of the United States Private Securities Litigation Reform Act of 1995. You should not place undue reliance on those statements because they are subject to numerous uncertainties and factors relating to EXL’s operations and business environment, all of which are difficult to predict and many of which are beyond EXL’s control. Forward-looking statements include information concerning EXL’s possible or assumed future results of operations, including descriptions of its business strategy. These statements may include words such as “may,” “will,” “should,” “believe,” “expect,” “anticipate,” “intend,” “plan,” “estimate” or similar expressions. These statements are based on assumptions that we have made in light of management’s experience in the industry as well as its perceptions of historical trends, current conditions, expected future developments and other factors it believes are appropriate under the circumstances. You should understand that these statements are not guarantees of performance or results. They involve known and unknown risks, uncertainties and assumptions. Although EXL believes that these forward-looking statements are based on reasonable assumptions, you should be aware that many factors could affect EXL’s actual financial results or results of operations and could cause actual results to differ materially from those in the forward-looking statements. These factors, which include our ability to maintain and grow client demand, our ability to hire and retain sufficiently trained employees, and our ability to accurately estimate and/or manage costs, rising interest rates, rising inflation and recessionary economic trends, are discussed in more detail in EXL’s filings with the Securities and Exchange Commission, including EXL’s Annual Report on Form 10-K. You should keep in mind that any forward-looking statement made herein, or elsewhere, speaks only as of the date on which it is made. New risks and uncertainties come up from time to time, and it is impossible to predict these events or how they may affect EXL. EXL has no obligation to update any forward-looking statements after the date hereof, except as required by federal securities laws.
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