BlackBeltHelp, a leading provider of AI-powered solutions for higher education, is thrilled to announce its strategic partnership with E&I Cooperative Services. This collaboration is set to provide member institutions with innovative, cost-effective solutions that revolutionize student, faculty, and staff support.
Through this partnership, E&I members gain access to BlackBeltHelp’s cutting-edge solutions, which include 24/7 AI-powered chatbots, omnichannel support, and a dedicated human support network. These tools are tailored to meet the unique needs of higher education, enabling institutions to enhance operational efficiency, improve student experience, and reduce administrative burdens.
“E&I Cooperative and the Technology Category are excited to now have a competitively solicited contract with BlackBeltHelp to offer our Membership,” said Michael Mast, E&I’s Vice President of Category Management for Technology. “BlackBeltHelp’s AI-powered and human backed student support solutions will help our member institutions greatly enhance the student journey, as they have already done for many higher education institutions.”
E&I members can now enhance their campus support experience with BlackBeltHelp by taking advantage of the following features:
• 24/7 AI-Powered Chatbots: Seamlessly integrate with SIS, LMS, and other campus systems for efficient support delivery.
• Cost Optimization: Reduce operational expenses by utilizing AI technology and scalable support models.
• Enhanced Efficiency: Free up onsite staff to concentrate on more complex and high-priority student needs.
• Diverse Support Channels: Engage users through various platforms, including live chat, email, phone, text, and more.
BlackBeltHelp’s comprehensive solutions are designed to meet the challenges of modern higher education by integrating technology with human support to deliver unparalleled service.
About E&I Cooperative Services
E&I Cooperative Services is the only member-owned, nonprofit sourcing cooperative dedicated exclusively to serving the education community. By leveraging the purchasing power of its nationwide membership, E&I provides tailored solutions that reduce costs, optimize procurement processes, and support institutional sustainability and diversity goals.
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At BlackBeltHelp (BBH), we believe that students succeed when you are always there for them. Our AI-powered solutions, backed by a network of support professionals, ensure students always have the help they need.
We partner with over 150 higher ed institutions to lower support service delivery costs, improve student experience, and increase staff bandwidth. What sets BBH apart is that we not only respond to incoming requests for IT and One-Stop student services, but also provide proactive outreach to students and their families through SMS and call campaigns to ensure engagement and prompt necessary actions.
This release was published on openPR.
