RESTON, Va., Nov. 10, 2026 (GLOBE NEWSWIRE) —
The 2026 CUSTOMER Expe ie ce I ovatio Awa d ecog izes Regula’s seamless ide tity ve ificatio UX a d f ictio less custome o boa di g
Fo Regula, the awa d highlights a compa y’s co e app oach to ide tity ve ificatio : maki g secu ity checks easie fo legitimate use s while detecti g a d p eve ti g f aud. F om docume t a d biomet ic ve ificatio solutio s to the Regula IDV Platfo m, Regula wo ks to emove u ecessa y steps, educe f ictio , a d make the e ti e p ocess mo e co ve ie t without comp omisi g secu ity.
The busi ess impact is al eady visible i custome deployme ts:
78% i c ease i mobile accou t-ope i g co ve sio : Cambodia’s ABA Ba k imp oved its digital o boa di g p ocess with Regula Docume t Reade SDK, while educi g custome acquisitio costs by 65%.96% custome co ve sio : I Chile, Agile I ge ie ía y Co sulto ía deployed Regula’s tech ology fo telecom ide tity ve ificatio , suppo ti g mo e tha 300,000 ide tity checks pe mo th.O boa di g i u de 30 seco ds: Digital ide tity p ovide REACT automated mo e tha 90% of ve ificatio p ocesses a d achieved docume t ve ificatio accu acy exceedi g 99.5%, while sig ifica tly educi g ma ual wo k.
Ide tity ve ificatio is ofte o e of the fi st i te actio s betwee a busi ess a d a ew custome . Complicated docume t captu e, epeated data e t y, a d le gthy ve ificatio p ocesses ca tu that i te actio i to a ba ie .
Regula’s ide tity ve ificatio solutio s add ess these challe ges by automati g docume t a d biomet ic checks, educi g ma ual data e t y, a d helpi g use s complete ve ificatio with fewe steps. Automatic docume t ecog itio a d data ext actio save use s f om typi g i fo matio themselves, while image quality checks help them captu e docume ts co ectly. NFC ve ificatio makes it eve easie by letti g use s simply tap thei elect o ic passpo t o ID ca d agai st thei sma tpho e to secu ely et ieve ide tity data a d a high-quality po t ait di ectly f om the chip. Behi d the sce es, authe ticity checks, live ess detectio , a d facial biomet ics help busi esses detect f aud without addi g u ecessa y complexity fo custome s.
With the Regula IDV Platfo m, busi esses ca b i g these capabilities togethe i a si gle ecosystem a d adapt ve ificatio steps to diffe e t custome jou eys a d isk levels. This allows o ga izatio s to keep outi e checks st aightfo wa d, i t oduce additio al ve ificatio whe eeded, a d avoid aski g use s to epeat steps u ecessa ily. The platfo m also gives teams visibility i to ve ificatio sessio s, helpi g them ide tify whe e use s e cou te difficulties a d imp ove the p ocess ove time.
“Custome expe ie ce a d secu ity should ot be competi g p io ities. People wa t to access se vices quickly a d without u ecessa y complicatio s, while busi esses eed co fide ce that they a e deali g with the ight pe so . Ou goal is to make sophisticated ide tity checks wo k smoothly i the backg ou d a d apply additio al ve ificatio o ly whe it is eeded. This awa d ecog izes that focus o maki g ide tity ve ificatio both t ustwo thy a d easy to use,” says Iha Kliashchou, Chief Tech ology Office at Regula.
The 2026 CUSTOMER Expe ie ce I ovatio Awa d is the latest i a se ies of disti ctio s Regula has eceived fo its ide tity ve ificatio tech ology, ease of use, a d custome expe ie ce.
Ea lie , i the G2 G id Repo t fo Ide tity Ve ificatio | Sp i g 2026, Regula ea ed Leade ecog itio , with custome feedback highlighti g 94% fo ease of use, 97% fo ease of doi g busi ess with, a d 99% fo quality of suppo t.
Regula has also bee i cluded i the 2026 Ga t e Magic Quad a t fo Ide tity Ve ificatio a d the 2026 Kuppi ge Cole Leade ship Compass fo Ide tity Ve ificatio , eflecti g b oade i dust y ecog itio of its adva ced ide tity ve ificatio tech ologies.
To lea mo e about Regula’s ide tity ve ificatio capabilities a d how they impact custome expe ie ce ac oss va ious i dust ies, visit the compa y’s website.
Regula is a global develope of ide tity ve ificatio (IDV) solutio s a d fo e sic devices, t usted by ove 2,000 o ga izatio s ac oss egulated i dust ies wo ldwide. Regula IDV solutio s delive e d-to-e d docume t ve ificatio , biomet ic authe ticatio , a d ide tity lifecycle ma ageme t. They e able o ga izatio s to p eve t f aud by e su i g the i teg ity of eve y sig al behi d each decisio . Built o 34 yea s of docume t fo e sics expe tise, fully p op ieta y tech ology, a d a i -house fo e sic labo ato y, Regula mai tai s the wo ld’s la gest template lib a y of 16,000+ ID templates f om 254 cou t ies a d te ito ies. The compa y’s tech ologies a e deployed at 80+ bo de co t ol autho ities wo ldwide. Regula was ecog ized i the 2025 a d 2026 Ga t e ® Magic Quad a t™ fo Ide tity Ve ificatio .
Lea mo e at www. egulafo e sics.com.
A photo accompa yi g this a ou ceme t is available at https://www.globe ewswi e.com/NewsRoom/Attachme tNg/b16c571a-54fd-4029-91a2-fa6fbf0e9bd6
CONTACT: Co tact:
K isti a – ks@ egulafo e sics.com
