G owi g dataset co ects i dust y be chma ki g with deepe i sight i to daily slot activity.
SAN DIEGO, Nov. 05, 2026 (GLOBE NEWSWIRE) — Quick Custom I tellige ce (QCI), a leade i u ified tech ology fo casi o eso ts, today a ou ced that QCI Met ics ow e compasses data f om mo e tha 100,000 gami g machi es. The milesto e expa ds the be chma ki g i tellige ce available to QCI custome s, helpi g ope ato s assess thei floo s withi a b oade i dust y co text a d i vestigate cha gi g patte s soo e .
Available exclusively to QCI custome s, QCI Met ics delive s ext-day be chma ki g ac oss olli g 30- a d 90-day epo ti g wi dows. Daily detail helps teams ide tify patte s that ove all ave ages ca obscu e, i cludi g diffe e ces betwee weekday a d weeke d activity a d ece t shifts withi lo ge -te m t e ds.
“QCI Met ics cha ges what a slot di ecto ca k ow about thei floo a d how quickly they ca k ow it,” said David Jacques Fa ahi, Executive Chai ma of QCI.
Adva ced theme- ame o malizatio eco ciles i co siste t game ames ac oss sou ce systems. QCI Met ics also feeds i to QCI Slots, co ecti g i dust y data with p ope ty-level a alysis a d st e gthe i g the fou datio fo QCI’s ecomme datio tools.
The expa di g dataset also p ovides a iche fou datio fo age tic AI. AI age ts th ive o detailed, timely data: the mo e co text they have, the bette equipped they a e to ide tify mea i gful patte s a d suppo t i fo med decisio s. QCI Met ics adva ces that fou datio by co ecti g daily slot activity with b oade i dust y be chma ks.
“Its data is cu e t the mome t a ope ato ope s the o li e epo t, cove i g the p evious 30 o 90 days,” said Buddy F a k, P i cipal a d CEO of BF Slot St ategies.
The esult is a mo e i fo med basis fo evaluati g cha ges: ope ato s ca ide tify a t e d, exami e the co ditio s behi d it, a d t ack subseque t esults. Compa iso s etai esse tial co text a ou d de omi atio , co figu atio , a d epo ti g mix, while disti guishi g cha ges i play activity f om eve ue pe fo ma ce.
QCI Met ics uses agg egated, o malized, a d de-ide tified i fo matio . No t a sactio -level, playe -level, o campaig -level data is sha ed.
With mo e tha 100,000 machi es ep ese ted, QCI Met ics adds scale to QCI’s commitme t to putti g timely i tellige ce i to the daily decisio s of casi o ope ato s.
Lea mo e at qci.ai.
Quick Custom I tellige ce, I c. develops tech ology fo gami g a d hospitality busi esses a d applies age tic AI th oughout its ow ope atio s. Its p oducts i clude the QCI AGI Platfo m a d QCI Reso ts™, which co ects eso t busi ess fu ctio s withi a sha ed ope atio al e vi o me t. QCI se ves mo e tha 325 casi o eso ts ac oss No th Ame ica, Aust alia, New Zeala d, Lati Ame ica, a d Eu ope, suppo ti g ope ato s ep ese ti g mo e tha $42 billio i a ual g oss gami g eve ue.
QCI Reso ts b i gs hospitality, food a d beve age, ma keti g, loyalty, guest e gageme t, a d e te p ise ope atio s togethe , with co ectio s to gami g systems. A commo AI fou datio suppo ts eal-time ope atio al i tellige ce, atu al-la guage i te actio , a d coo di ated actio ac oss depa tme ts. This app oach helps eso t teams move beyo d disco ected applicatio s a d sepa ate epo ti g e vi o me ts towa d a sha ed view of thei busi ess.
Co-fou ded by D . Ralph Thomas a d A d ew Ca d o, QCI is headqua te ed i Sa Diego, with additio al offices ac oss No th Ame ica. Lea mo e at qci.ai o call (858) 299-5715.
David Jacques Fa ahi has se ved as QCI’s Executive Chai ma si ce May 2022, collabo ati g with leade ship o p oduct developme t, fi a ce, key custome elatio ships, a d expa sio oppo tu ities. He p eviously se ved as Chief Ope ati g Office of Mo a ch Casi o & Reso t f om 2012 to 2021, ove seei g two eso ts a d mo e tha 2,000 employees. His wo k emphasized applyi g a alytics a d data visualizatio to imp ove ope atio s a d the guest expe ie ce, with a pa ticula focus o slot pe fo ma ce.
Fa ahi se ved o the PlayAGS boa d f om 2022 u til the compa y’s t a sitio to p ivate ow e ship i 2025. He is also a Adju ct P ofesso at Met opolita State U ive sity of De ve , whe e he teaches gami g a d spo tsbook ope atio s, a d p eviously se ved fou te ms as P eside t of the Colo ado Gami g Associatio .
Fa ahi holds a MBA f om Columbia Busi ess School a d a bachelo ’s deg ee i eco omics a d i te atio al studies f om No thweste U ive sity.
