Selectio adva ces QCI’s visio fo co ected eso t ope atio s, b i gi g teams, data a d guest se vice togethe
SAN DIEGO, Nov. 03, 2026 (GLOBE NEWSWIRE) — Quick Custom I tellige ce (QCI) today a ou ced that Rai Rock Casi o Reso t Hotel has selected QCI Reso ts™ a d QCI Nimble to suppo t a mo e co ected app oach to eso t ope atio s, playe developme t a d guest e gageme t.
Rai Rock Casi o Reso t Hotel’s selectio eflects the i dust y’s shift towa d u ified eso t ope atio s. By b i gi g teams a d data o to a sha ed platfo m, Rai Rock Casi o Reso t Hotel is buildi g a fou datio fo faste decisio s a d mo e coo di ated guest se vice ac oss the p ope ty.
“Ou goal is to give ou teams the i fo matio a d tools they eed to wo k togethe a d delive a co siste tly welcomi g guest expe ie ce,” said Ke d a McPhail, Ma keti g Di ecto at Rai Rock Casi o Reso t Hotel. “QCI’s i teg ated app oach will help us co ect i sights ac oss depa tme ts a d tu those i sights i to mo e coo di ated se vice.”
Fo Rai Rock Casi o Reso t Hotel, the platfo m will help teams coo di ate playe developme t, ma keti g a d guest e gageme t while givi g leade ship a clea e view of p ope ty pe fo ma ce.
“Reso t ope ato s eed tech ology that co ects eve y depa tme t a ou d the guest expe ie ce,” said D . Ralph Thomas, Co-Fou de a d CEO of QCI. “Rai Rock Casi o Reso t Hotel’s selectio of QCI Reso ts suppo ts that co ected futu e, helpi g teams make faste , bette decisio s a d delive mo e coo di ated guest se vice.”
Nestled i the sce ic mou tai s of Y eka, CA, Rai Rock Casi o Reso t Hotel sta ds as No the Califo ia’s p emie casi o eso t. This mode Native Ame ica -ow ed casi o offe s a exceptio al ble d of th illi g e te tai me t, comfo table accommodatio s, a d b eathtaki g atu al beauty. Whethe you’ e a seaso ed game o simply seeki g a fu weeke d getaway, Rai Rock Casi o Reso t Hotel delive s the pe fect combi atio of exciteme t a d elaxatio . To lea mo e, visit https:// ai ockcasi o.com/.
Quick Custom I tellige ce, I c. develops a d suppo ts QCI Reso ts™ a d softwa e fo casi o a d eso t ope atio s. Its tech ology se ves mo e tha 325 casi o eso ts i te atio ally a d suppo ts ove $42 billio i a ual g oss gami g eve ue.
Desig ed fo gami g a d hospitality, QCI Reso ts b i gs eso t ma ageme t, di i g, ma keti g, loyalty a d guest e gageme t i to a commo ope ati g e vi o me t. The platfo m gives teams access to cu e t i fo matio a d tools to coo di ate wo k ac oss depa tme ts, with gami g systems co ected th ough i teg atio s.
D . Ralph Thomas a d A d ew Ca d o fou ded QCI. The compa y is headqua te ed i Sa Diego, Califo ia, with offices i St. Louis, De ve , Seattle a d Phoe ix. Lea mo e at qci.ai o call (858) 299-5715.
D . Ralph Thomas is QCI’s Co-Fou de a d Chief Executive Office . His e t ep e eu ial ca ee i cludes fou di g two compa ies se vi g the gami g, educatio a d adult lea i g ma kets. He specializes i applyi g a alytics to busi ess ope atio s, d awi g o expe ie ce with both i dividual casi os a d o ga izatio s ma agi g multiple p ope ties.
D . Thomas has developed busi ess i tellige ce tools fo multibillio -dolla casi o busi esses a d impleme ted a alytics to imp ove fi a cial pe fo ma ce. His expe tise spa s u de lyi g data, p oduct developme t a d casi o ope atio s. He has co-autho ed 16 books a d mo e tha 80 a ticles o gami g a alytics a d data scie ce a d is a i ve to o doze s of pate ts.
