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Home Press Release Accesswire

Trustmi Survey: Under Pressure, Workers Say They Verify Less, and Most Have Caught Red Flags After Acting

October 23, 2026
in Accesswire, Artificial Intelligence
Reading Time: 8 mins read
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71% of employed espo de ts have discove ed a e o o suspicious detail i a email, docume t o wo k equest afte they had al eady espo ded to, sha ed o acted o it.

NEW YORK CITY, NY / ACCESS Newswi e / Octobe 23, 2026 / A ece t su vey by T ustmi, a leade i behavio al AI payme t secu ity, fou d that employees a e catchi g suspicious e o s a d details afte the fact, a d say they’ e likely to spe d less time ve ifyi g the legitimacy of equests whe faci g u ge cy i the wo kplace. As e te p ise wo kflows g ow i c easi gly complex a d AI becomes pa t of eve yday wo k, these fi di gs poi t to a c itical t ust issue a ou d wo kflows desig ed fo huma ve ificatio .

“F om eve yday emails to payme t i voices, ma y o ga izatio al checks o accu acy a e huma d ive . But i dividual a d i dust y p essu es ca d ive a u ge cy that cha ges the way huma s make those judgeme t calls, a d this c eates a ope i g fo isk,” said Shai Gabay, Co-fou de a d CEO, T ustmi. “Whe employees a e asked to wo k faste , this ca come at the expe se of ve ificatio co t ols that p eve t e o s a d f aud alike. Fo c itical a eas like payme t wo kflows, it’s simply ot e ough to ely o wo kfo ces co st ai ed by dema di g p io ities to catch eve y mistake – ext a p otectio is esse tial.”

Speed, P essu e a d U ge cy a e Sh i ki g Ve ificatio Wi dows

As o ga izatio s avigate majo ope atio al shifts, f om digital t a sfo matio to AI adoptio , p essu e to wo k faste ca make it ha de fo employees to focus whe it matte s most. Su vey fi di gs show how p essu e affects atte tio : 84% of employed espo de ts said a heavy wo kload makes it ha de to pay atte tio to impo ta t o se sitive tasks. A simila 83% said the same about tight deadli es.

The esult ca be a comp omise of di ect safegua ds, too, as 68% of employed adults said they’ e likely to spe d less time ve ifyi g whethe a equest was legitimate whe feeli g p essu e at wo k. This behavio poi ts to a li k betwee p ope p ecautio s a d the wo kplace e vi o me t.

Employees a e Catchi g Red Flags Afte the Fact

Not o ly a e ve ificatio checks u de mi ed, 71% of employed espo de ts said they have discove ed a e o o suspicious detail afte they had al eady espo ded to, sha ed o acted o a email, docume t o wo k equest. Employees may be catchi g the wa i g sig s, but afte the wi dow to p eve t issues has passed. I fact, 43% epo t havi g this expe ie ce multiple times.

As compa ed to T ustmi’s July su vey, which highlighted a da ge ous gap betwee what employees thi k f aud looks like a d how it actually appea s, these fi di gs simila ly suggest that o ga izatio s ca ot ely solely o employee vigila ce to catch a omalies. Eve whe employees a e co fide t i thei ability to spot f aud, u ge t wo kplace co ditio s may impact thei ability to catch f aud o e o s i time, o they may be looki g fo the w o g sig als.

U ge cy Leads to Othe Risky Sho tcuts

The behavio cha ge associated with wo kplace u ge cy ca also t a slate to othe fo ms of isk. Ove half of employed espo de ts (53%) said p essu e to wo k faste o accomplish mo e with AI has led them to use a AI tool they we e ‘t su e was app oved. Fo ma y, this is ot a isolated occu e ce: 13% have do e this f eque tly, 27% occasio ally, a d o ly 13% o ce.

As o ga izatio s push fo g eate speed a d p oductivity, the isks ca exte d beyo d just missed ve ificatio to b oade gove a ce challe ges.

Tech ology Ca Help Close the Huma Ve ificatio Gap

Whe wo kplace u ge cy c eates co ditio s that allow impo ta t details to be caught late o typical ve ificatio p ecautio s to be cut sho t, employees ecog ize the value of additio al safegua ds. A majo ity (87%) of employed espo de ts said it would be valuable to have tech ology automatically pe fo m a seco d check whe a wo kplace equest co tai s u usual details o othe wa i g sig s.

These fi di gs u de sco e a i c easi g eed to suppleme t huma ve ificatio with a additio al laye of p otectio . As wo kplace dema ds accele ate a d f audule t equests become mo e sophisticated, o ga izatio s ca ot ely o employee atte tio as the si gula li e of defe se i t usted wo kflows.

To view the full su vey fi di gs, visit this li k.

To ead mo e about the fi a ce a d secu ity co t ols employees ove look, visit T ustmi’s 2026 Payme t Secu ity & Risk Be chma k Repo t.

Methodology

1,000 people age 18+ livi g i the U.S. we e polled by Dy ata fo this su vey i Septembe 2026. Fi di gs eflected the 591 employed espo de ts. This su vey focused o how wo kplace u ge cy a d competi g dema ds affect atte tio , ve ificatio , a d espo ses to pote tially suspicious equests.

About T ustmiT ustmi is the leadi g behavio al AI platfo m fo payme t secu ity, helpi g e te p ises stop f aud a d costly payme t e o s befo e mo ey moves. As f aud i c easi gly a ives “p e-app oved” – desig ed to pass existi g co t ols – T ustmi p ovides a c itical ve ificatio laye ac oss the e ti e payme t lifecycle. By co elati g sig als ac oss email, ve do behavio , fi a cial docume ts, a d payme t wo kflows, T ustmi detects sophisticated, socially e gi ee ed attacks that t aditio al secu ity a d fi a ce co t ols miss. T usted by global e te p ises with complex payme t e vi o me ts, T ustmi p otects ove $240 billio i payme ts a ually a d has helped p eve t mo e tha $1 billio i f aud a d $5 billio i payme t e o s. Fou ded i 2021, T ustmi is headqua te ed i New Yo k City a d backed by leadi g i vesto s i cludi g Cybe sta ts a d I sight Pa t e s. Fo mo e i fo matio , visit https://www.t ustmi.ai/.

Co tact

PAN fo T ustmit ustmi@pa comm.com

SOURCE: T ustmi

View the o igi al p ess elease o ACCESS Newswi e

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