QCI Resorts Unveils Agentic Resort Operations Powered by Unified Real-Time Intelligence

SAN DIEGO, July 16, 2026 (GLOBE NEWSWIRE) — Quick Custom I tellige ce, I c. (QCI), c eato of QCI Reso ts™, today a ou ced the ext evolutio of its U ified I tellige ce Platfo m with the i t oductio of Age tic Reso t Ope atio s, exte di g eal-time i tellige ce ac oss gami g, hospitality, fi a ce, ma keti g, loyalty, food a d beve age, hotel ope atio s, a d e te p ise ma ageme t.

The elease ma ks a sig ifica t milesto e i the evolutio of eso t tech ology. Fo decades, i teg ated eso ts have elied o disco ected softwa e systems, complex i teg atio s, a d histo ical epo ti g to ma age ope atio s. QCI Reso ts eplaces that f agme ted app oach with a si gle, u ified platfo m whe e live ope atio al i tellige ce powe s eve y depa tme t a d i tellige t age ts assist ope ato s with faste , mo e i fo med decisio -maki g.

As pa t of this expa sio , QCI Reso ts ow i cludes ative fi a cial ma ageme t capabilities, b i gi g fi a cial ope atio s di ectly i to the platfo m alo gside gami g, hospitality, ma keti g, loyalty, wo kfo ce ma ageme t, a d guest e gageme t. Reso t executives ca ow mo ito fi a cial pe fo ma ce, ope atio al efficie cy, a d guest activity f om a si gle eal-time i tellige ce laye , elimi ati g t aditio al ba ie s betwee ope atio s a d fi a ce.

“Reso ts have spe t yea s co ecti g doze s of i depe de t systems th ough i teg atio s a d data wa ehouses,” said A d ew Ca d o, Co-Fou de a d CTO of Quick Custom I tellige ce. “That model belo gs to a othe e a. The futu e is u ified ope atio al i tellige ce, whe e eve y depa tme t is wo ki g f om the same live data a d i tellige t age ts help ope ato s u de sta d what’s happe i g, a ticipate what’s ext, a d take actio i eal time.”

By combi i g ope atio al systems, fi a cial ma ageme t, guest e gageme t, a d e te p ise i tellige ce i to a si gle softwa e stack, QCI is helpi g edefi e how mode eso ts ope ate i a i c easi gly co ected, eal-time e vi o me t.

ABOUT QCIQuick Custom I tellige ce, I c. is a age tically u tech ology busi ess whe e age tic tech ology has ma aged ea ly eve y aspect of ou busi ess. Applyi g this age tic platfo m QCI delive s a d suppo ts its AGI Platfo m a d QCI Reso ts™, the U ified Busi ess Platfo m fo Reso ts. Deployed ac oss mo e tha 325 casi o eso ts th oughout No th Ame ica, Aust alia, New Zeala d, Ca ada, Lati Ame ica, a d Eu ope, QCI’s tech ology suppo ts mo e tha $42 billio i a ual g oss gami g eve ue.

QCI is leadi g the i dust y’s t a sitio beyo d f agme ted softwa e stacks, i teg atio s, a d data wa ehouses towa d a si gle eal-time system fo all eso t ope atio s. Built specifically fo gami g a d hospitality, QCI Reso ts is a u ified hospitality, food a d beve age, ma keti g, loyalty, guest e gageme t, ope atio s, a d e te p ise platfo m suppo ti g a commo AI laye , while gami g systems emai i teg ated. The esult is a fou datio fo eal-time ope atio al i tellige ce, atu al la guage ope atio s, a d age tic AI ac oss the casi o eso t e te p ise.

QCI was co-fou ded by D . Ralph Thomas a d A d ew Ca d o a d is headqua te ed i Sa Diego, Califo ia, with offices ac oss No th Ame ica, i cludi g St. Louis, De ve , Seattle, a d Phoe ix.Mai pho e umbe : (858) 299.5715.Lea mo e at https://quickcustomi tellige ce.com/.

ABOUT DR. RALPH THOMASD . Ralph Thomas is the Co-Fou de a d Chief Executive Office of Quick Custom I tellige ce. Ralph is a p oduct visio a y i applied a alytics a d the fou de of two compa ies that delive solutio s i casi o gami g, educatio , a d adult lea i g. As a gami g i dust y vete a , D . Thomas has substa tial expe ie ce impleme ti g a alytics i to si gle a d multi-p ope ty gami g compa ies to d ive ta gible a d measu able gai s to the bottom li e a d has built busi ess i tellige ce tools fo multibillio -dolla casi os. D . Thomas is co-autho of seve books a d ove 80 a ticles o applied a alytics a d data scie ce i gami g, a i ve to o doze s of pate ts, a d u de sta ds gami g f om aw data up th ough casi o ope atio s, givi g him a u ique, 360-deg ee view of the i dust y.

ABOUT ANDREW CARDNOA d ew Ca d o is a disti guished figu e i the ealm of a tificial i tellige ce a d data plumbi g. With ove two decades spea headi g p ivate Ph.D. a d maste ’s level esea ch teams, his expe tise has made sig ifica t waves i data tooli g. A d ew’s i ate ability to i ovate has led him to devise ume ous pio ee i g visualizatio methods. Of these, the most otable is the deep zoom image fo mat, a g ou db eaki g i ovatio that has si ce become a co e sto e i ma y of today’s mappi g tools. His leade ship acume has ea ed him two coveted Smithso ia Lau eates, a d teams u de his me to ship have cli ched 40 i dust y awa ds, i cludi g th ee pivotal gami g i dust y t a sfo matio awa ds. Togethe with D . Ralph Thomas, the duo co-fou ded Quick Custom I tellige ce, amplifyi g thei collabo ative i ovative capacities. A testame t to his i ve tive p owess, A d ew boasts ove 150 pate t applicatio s. Ac oss va ious i dust ies — be it telecommu icatio s with Telst a Aust alia, etail with gia ts like Walma t a d Best Buy, o the medical secto with esteemed i stitutio s like City of Hope a d UCSD — A d ew’s impact is deeply felt. He has e iched the lite atu e with i sights, co-autho i g 14 i flue tial books with D . Thomas a d co t ibuti g to ove 100 i dust y publicatio s. A advocate fo commu ity a d dive sity, A d ew’s wo k has touched ove 100 Native Ame ica T ibal Reso ts, u de sco i g his expa sive a d i clusive p ofessio al e deavo s.